Excellent customer service
Excellent customer service. Friendly employees
By Kimberly
Response from Purely Storage· Jul 31, 2019
Thanks Kimberly, we aim to only hire the very best for our team.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
421 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Purely Storage operates 28 facilities in California, Nevada, Arizona and Texas. Check out our website www.purelystorage.com for more information.
Purely Storage (purelystorage.com) has 421 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 337 reviews with 5 stars · Clear filters
Excellent customer service. Friendly employees
By Kimberly
Response from Purely Storage· Jul 31, 2019
Thanks Kimberly, we aim to only hire the very best for our team.
My initial relationship with Purely Storage was very good and still is now. The office manager at the site I utilize is very helpful and courte ous. She makes sure we are properly informed and is satisfied with the transaction.
By Carolyn
Response from Purely Storage· Jul 31, 2019
Thank you Carolyn, we are always happy to help and I'm glad you're having a great experience with us.
Very easy to rent a space...also very clean.
By SHANNON
Response from Purely Storage· Jul 31, 2019
Thank you Shannon, I'm glad to see you're pleased with our service.
Super easy to get a storage unit. The gentleman in Orange TX is a sweetheart. I love how you can pay online. Would highly recommend them to store all your stuff or just a few items.
By Travis
Response from Purely Storage· Jul 31, 2019
Thank you Travis, we aim to make it as quick and easy as possible for our customers.
Not bad, no complaints.
By Nat
Response from Purely Storage· Jul 24, 2019
Thanks Nat, it's great to hear you're happy with our service.
I needed temporary storage and this facility suited my needs just fine. Security gates work great and it's easy to manage my account online. It was also the most reasonably priced! Thanks so much.
By Rashell C.
Response from Purely Storage· Jul 24, 2019
Thank you Rashell, I'm glad we could help you out!
The best in analope valley in service, price, convenience and location safty.
By Don
Response from Purely Storage· Jul 24, 2019
Thanks for 5 stars Don, it's always great to hear from another happy customer.
Always pleasant and helpful. Storage units clean and safe.
By joseph
Response from Purely Storage· Jul 24, 2019
Thank you for the wonderful review Joseph, it's great doing business with you.