PurelymailReviews of purelymail.com

scam.they are blocking mails without reason and support does not answering.

Scammers be aware! They will keep charging your card without any notice and never respond or refund. Modren day Scammers !!!

Worst company I dealt with EVER!!! actually they are scammers. They banned my dubai based established business emails account for "phishing" YOU SCAMMERS LISTEN I NEVER DID ANY PHISHING!!!! They just charged my card the fee and next day they banned my account without any notice, communication or warning. I am sure it is done intentionally on purpose for stealing my money. I will never use or recommend them to anybody who is in serious business and need their emails to work.

i paid.created 15 mails for my job.i was not spamming and not doing anyuthing what was against terms.they blocked all mails.texted support 5 days ago,no aswer.funny company.

Account terminated without warning My account was terminated without any prior warning, leaving me unable to access many important email addresses. I repeatedly asked which specific Purelymail rule I had violated, but no clear violation was ever explained to me. Support stopped responding to my messages, and while I was trying to resolve the issue on Discord, an admin blocked me in the middle of the conversation. I offered to immediately correct any problematic usage and even requested just 24–48 hours of temporary access to move my important accounts. This was refused. Comments were also made regarding my email contents/activity, which raised serious concerns about how my private data was accessed and reviewed. I will be contacting the Pennsylvania Bureau of Consumer Protection as soon as possible and will pursue the legal and consumer remedies available to me, including my concerns regarding the handling and privacy of my personal data.

Update: After the trustpilot review I was given aother chance. I appreciate it, thank you ________ Trustpilot did not put my review but people need to know this ok. Just because its only 10 bucks, it does not mean that we don't deserve to be told that you would stop outgoing mail. I only realized after my clients called me and said that they did not get my emails. Purely Mail portrayed themselves as boing without limits and suddenly canceled without so much as an opportunity to know that we had "breached terms of conditions", though their terms stated nothing about not allowing marketing. Mind you they sent a screenshot of an email I sent promoting my book. This could have been handled with more tact. I was not aware that I was doing anything wrong, you could have simply given me a heads up. Zero care if someone's business flops as a result of somethis like this. Just beware before signing up.

I tried to sign up but after finishing registration process I was unable to login. My payment was returned, no answer from support. More over I received personalized scam mails to finish registration suggesting that it's related to purely mail but coming from other adress.

I setup Purelymail account for my business emails believing them to be without limits but as soon as inbox started getting emails, emails starting bouncing and now since few days emails are no longer being sent from any account and the support does not even reply back. I was asked to shift from basic to advanced which I did and I am stuck with non-functional emails and it is a major mess trying to manually backup data and shift to another company. I would not recommend them to anyone and support is absolute horrid and if you are in trouble then I guess you are on your own.