Purelight PowerReviews of purelightpower.com

I have heard from a lot of abandoned Purelight Power customer after they declared bankruptcy. They are looking for service for their system now that Purelight Power is out of business. The only company I can find that is willing to service these systems is Green Ridge Solar our of the Portland area. They have their own, in-house service team and can help with all of your solar service needs. They also offer repairs, panel add-ons, battery backup systems and more. Call them if you need any help with your system now that Purelight Power is no longer in business.

well between lengthy install time, open ditches for 2 months, damaged pond equipment, leaky roof and last but not least they are leaving washington state and will not honor warranty. other than that it was a terrible experience and i should have did my homework. Trenches finally got poorly back filled, the set up a time and day for orientation of the system and blew that off. I left voice-mail and email with zero response.

After a difficult and poorly managed install with Purelight Power, we found that we had a solar panel that was not working properly. The system did not make it a year without a failure. Purelight Power said they were unable to fix the panel because they did not have any employees to work in Washington State. After contacting us early this month to let us know that the repair appointment we waited more than 8 months for was cancelled because an employee quit, we received a phone call this week stating that Purelight Power was no longer doing business in Washington State. When asked about getting the failed solar panel fixed, we were told to contact a local solar panel company for repair. So much for paying for a solar panel system with a 10-year warranty since they didn't ever fix the problem under warranty. Do not do business with Purelight Power unless you are prepared to be abandoned and ignored. Purelight Power is facing multiple large fines from the Department of Labor & Industries for worker safety violations.

Everyone I talked to was very helpful and informative. They kept me up to date on the project and helped me through anything I needed

Quick and very professional. Installers cleaned up any debris left over and office was very good communication during the steps to completion.

Easy to work with and made things simple!

Customer service was top notch! I loved the amount of communication throughout the process. Very professional!

We loved working with you guys! From sales to installation and follow-up, everyone was friendly and knowledgeable.