PureHealth ResearchReviews of purehealthresearch.com

Response from PureHealth Research· Oct 21, 2026

Hi Merry, we're sorry to hear about your experience with the additional shipment and the difficulties you encountered with our customer service team. We understand how frustrating it must be to end up with more bottles than expected and feel that your concerns were not handled appropriately. We sincerely apologize for the inconvenience and for the impression this has left. We appreciate your feedback and will share it with the appropriate team as we continue working to improve our service.

Response from PureHealth Research· Oct 14, 2026

Hi Joe, we're truly sorry to hear about your experience and understand your frustration regarding the unexpected charge and recurring billing. We understand that you intended to order only one product for $48 and were surprised to see a total charge of $148. We apologize for any confusion or inconvenience this has caused. We take your concerns seriously and would appreciate the opportunity to review your order and billing details to better understand what happened and help resolve this matter. Thank you for bringing this to our attention.

Response from PureHealth Research· Oct 13, 2026

Hi M Nashen, we sincerely apologize for the frustration and inconvenience you experienced with your order and our customer service. We understand your concerns regarding the additional products and subscriptions you did not intend to select, as well as the difficulty you encountered when requesting a prepaid return shipping label. Although the subscriptions have been canceled, we recognize that this does not resolve the frustration caused by the order already being shipped. We truly appreciate your feedback and are sorry that this experience has affected your trust in our company. Your comments are important to us, and we will share them with the appropriate team for review as we continue working to improve our customer experience.

Response from PureHealth Research· Oct 7, 2026

Hi there, we sincerely apologize for the mistake and for addressing you by the wrong name. We understand how frustrating that can be, and we’ll make sure your correct name and email information are used in our future communications. Thank you for bringing this to our attention. Our team will review this for you and make sure your correct name and email address are reflected in our records.

Response from PureHealth Research· Oct 1, 2026

Hi Doug, We’re sorry for the frustration and confusion regarding the charge. We understand how concerning it is to see a different amount than what you expected. We’d be happy to review the order and clarify the charges, including the Buy 3 Get 3 Free offer. If the order is still active, we can also check whether any changes can be made to correct the issue. We apologize for the inconvenience and appreciate the opportunity to look into this for you.

Response from PureHealth Research· Sep 28, 2026

Hi Terrie, we're sorry for the frustration and concern this experience caused, especially regarding the unexpected Vitality Club charge. We understand how important it is to be careful with expenses, and we appreciate you sharing your feedback about the checkout experience. We’re also glad to hear that our representative was able to assist you with your refund and provide helpful service. We’ll make sure your comments are shared with the appropriate team as we continue working to improve the checkout experience and make the information presented during the ordering process clearer.

Response from PureHealth Research· Sep 16, 2026

Thank you so much! So glad our Liver Health Formula with Milk Thistle and Turmeric is supporting your overall wellness and weight goals. Appreciate the kind words!

Response from PureHealth Research· Sep 14, 2026

Hi Ivor, we sincerely apologize for the confusion and frustration caused by the unexpected charge and additional shipment. We understand how concerning it is to discover a recurring order you did not realize was set up, especially when you’re unable to access your account to cancel it. We’re sorry for the inconvenience and appreciate you reaching out to our Support Team. We’ll be happy to review the account and subscription details and work to get this resolved for you.