unhappy
I placed my order over a week ago, have called several times to get a status on when my order would be shipped and have NEVER GOT A CALL BACK or a response back from the many emails I sent!!
By Rhonda M.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
6,243 reviews
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Pure Health LLC is listed under Wellness & Spa in Las Vegas, Nevada.
Pure Health LLC (purehealth100.com) has 6,243 customer reviews on The Fair Hearing, with an average rating of 2.6 out of 5.
6,243 approved reviews, newest moderated first
I placed my order over a week ago, have called several times to get a status on when my order would be shipped and have NEVER GOT A CALL BACK or a response back from the many emails I sent!!
By Rhonda M.
Took no time taking my Monet!!! Where is my order??? Payments should NOT be processed before a company ships... What class action lawsuits are made of!
By Teresa
I still have not gotten my order. Unacceptable. Should never take this long.
By Tamra M.
I need my shipment and haven't received it as of may 07. please let me know what is happening. thanks, larry culwell
By larry C.
I found your site information and easy to order from. However, I have not received information as to when to expect to receive my purchase. I have given a rating of 4 Stars as I do understand that you are overwhelmed with orders since your company mentioned on Dr. Oz, but there has to be a way to check order status and get an idea of when my order will be filled/mailed. But I'm being patient and loyal and hopefully I will get an email stating my order has been mailed soon.
By Virginia D.
I found so many wonderful products on your website! Unfortunately what I ordered was popular and I still haven't received it. I'm sure other products wouldn't take so long. Will definitely use this website in the future!
By Jennifer
I ordered the product over a week ago and have not received the product. After calling CS several times, I finally receive an email stating due tot he increased demand the company was delayed in shipping. I believe the company should not process payment until they are ready to ship. I have still not received my product nor a tracking number which indicates the product has not shipped.
By Not S.
Response from Pure Health LLC· May 7, 2012
Jaqueline, Thank you for your comment and your patience! We are working diligently to pack the huge influx of orders we received on the 26th and the following few days. The orders we received as a result of the show far exceeded what we normally do in six months! Since we were not aware Dr. Oz would be speaking about Pure Green Coffee Bean, we were not able to staff up prior to the show to accommodate the surge in orders, however, in the last week alone, we have quadrupled our staff and are working double shifts, seven days a week to ensure all orders go out as quickly as humanly possible. We anticipate being caught up with all order by the end of this week and back to our regular schedule of shipping orders out within 24 hours of receipt. Thank you and we hope you can appreciate our situation at this time. Kind regards, Nancy
I have yet to receive my order.
By JoAnn G.