Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
7,460 reviews
PuppySpotSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At PuppySpot, we help loving families find their perfect puppy by connecting them directly with the nation’s most responsible, vetted breeders. As the leading puppy placement service in America, we combine expertise, care, and transparency to make the experience seamless and humane from start to finish. Our team of caring experts works closely with certified breeders to ensure every puppy is healthy, well-socialized, and ready to bring joy to their new home. Because we believe everyone deserves the unconditional love of the perfect puppy.
PuppySpot (puppyspot.com) has 7,460 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
7,460 approved reviews, newest moderated first
Our Puppy is a handful and she keeps us on our toes. Mocha has lots of love for everyone she especially loves her Mom first and Dad is a close second and makes sure she gives us each equal time very uncanny how she does that Very healthy
By Leigh P.
I had a great experience with puppy spot. We used them 3 years ago to find our toy poodle Frankie. She arrived safe and healthy. The communication between puppy spot and the breeder was flawless. I did demand a non-stop flight though, so we waiting an extra week to put Frankie on that flight. It was worth the wait to help ensure her safety and lower her stress levels. Today she is living in the NYC metro area and is happy and very loving. She likes squirrels and people watching, playing with balls and eating homemade dog chow. She’s the best and we’re forever grateful she came into our lives.
By Sara J.
it was an easy process. Even though we were allowed to speak to the breeder they still do not tell you the complete truth as we found out once we received the puppy. Not puppy spots fault but they need to be more strict when gain ing the breeders.
By Frank S.
They rush you through the sale process promise to answer all your questions and you get assigned a “puppy manager.” Well they don’t respond timely and give you bulls** responses. I’ve been waiting almost three weeks now and today when I voiced my concern in them constantly delaying they suddenly say I’m not a good fit to get the puppy I spent $4,500 on. So worst company ever. Just go through a breeder directly this company makes a killing on being the middle man and you can wait weeks to not even receive the puppy you’ve been waiting for!
By nikki D.
Our experience was great our puppy is growing he is so big and just full of energy and was a great addition for our family!
By Lisa M.
Great experience overall; customer service staff very knowledgeable of the process. It’s been 8 months since our furry baby arrive home and it’s been a bundle of joy for our family
By Ximena M.
They made everything very easy to adopt my puppy. The only thing that disappointed me is that one of my Westie’s ear did not stay up.
By Margaret C.
Excellent service and very good quality, highly recommend
By Ruben R.
