Great attention to detail and always…
Great attention to detail and always helpful.
By Dean K.
Response from PuppySpot· Apr 20, 2026
We appreciate your kind words! We are always glad to provide helpful and detailed assistance. Thanks!
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
7,460 reviews
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At PuppySpot, we help loving families find their perfect puppy by connecting them directly with the nation’s most responsible, vetted breeders. As the leading puppy placement service in America, we combine expertise, care, and transparency to make the experience seamless and humane from start to finish. Our team of caring experts works closely with certified breeders to ensure every puppy is healthy, well-socialized, and ready to bring joy to their new home. Because we believe everyone deserves the unconditional love of the perfect puppy.
PuppySpot (puppyspot.com) has 7,460 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
7,460 approved reviews, newest moderated first
Great attention to detail and always helpful.
By Dean K.
Response from PuppySpot· Apr 20, 2026
We appreciate your kind words! We are always glad to provide helpful and detailed assistance. Thanks!
Excellent. Great communication and I love my puppy.
By Stacy
Response from PuppySpot· Apr 20, 2026
We're happy to hear that you're enjoying your new puppy! Thank you for your positive feedback and for acknowledging our communication.
Marlan “Jojo Jay” came safely, early and clean with all suitable papers. I love him already although he scratches a lot and today we visit Banfield vet here in Wilmington, NC. Thank you Puppy Spot!
By MICKI J.
Response from PuppySpot· Apr 20, 2026
Thank you for sharing your feedback. We’re so happy to hear Marlan “Jojo Jay” arrived safe, clean, and even earlier than expected! It’s wonderful to know how much you already love him. We’re always here if you need anything—wishing you both the best at your vet visit!
Everyone at PuppySpot was so helpful and kind! The only problem we had was miscommunication between Puppyspot and the transport company. Somehow they had us getting two dogs! 🤪 But everyone was helpful in getting it straightened out and we love our little fur baby.
By Rhonda
Response from PuppySpot· Apr 21, 2026
Thank you for sharing your feedback. We’re so glad to hear our team was helpful and kind, and that everything was resolved. We appreciate the opportunity to have connected with you and assist with your experience. We’re so happy you’re loving your new fur baby, and we’re always here if you need anything!
Puppy Spot is where I found the perfect puppy for myself. And they’re delivery service brought him right to my front door. I have been very happy ever since my beautiful miniature Chihuahua has arrived. He looks exactly the way he did in his pictures. I really do love him so much.
By Victoria Q.
Response from PuppySpot· Apr 20, 2026
We're happy Puppy Spot helped you find your perfect puppy! It's wonderful our delivery service brought him to you, and you've been happy since his arrival. We're glad he looks like his pictures and that you love him so much.
Good all around experience
By lindacustomer
Response from PuppySpot· Apr 19, 2026
We are happy you had a great experience. Thank you for your feedback; it means a lot to us.
Communication and updates helped me be ready for my Shih Tzu puppy’s arrival. Questions were answered in a timely manner. Transport delivery persons were very informative on Bella’s next feeding and her potty schedule.
By Kathy
Response from PuppySpot· Apr 19, 2026
We're happy to hear that our communication and updates helped you prepare for your puppy's arrival. It's great that your questions were answered promptly and the transport team was informative.
Puppy mat was great walked me through everything that I needed and the transport company Premier pet transport. They were terrific. If I was you, I’d have them deliver every puppy because they were very personable and took care of the puppy very well. She was well fed watered all brushed out when she gave them when they gave her to me and she smelled great. It was just a really good experience with these gentlemen’s net was Hunter and Donner I think and but it was really good. I would try them again.
By Sharon H.
Response from PuppySpot· Apr 19, 2026
We're happy to hear that you had a great experience and that everything went smoothly. We appreciate your kind words regarding the transport company's care for your puppy. It's great to know your puppy arrived well-fed, watered, and brushed. We appreciate your feedback!