Very good
Very good. We love our puppy.
By Regina C.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
7,460 reviews
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At PuppySpot, we help loving families find their perfect puppy by connecting them directly with the nation’s most responsible, vetted breeders. As the leading puppy placement service in America, we combine expertise, care, and transparency to make the experience seamless and humane from start to finish. Our team of caring experts works closely with certified breeders to ensure every puppy is healthy, well-socialized, and ready to bring joy to their new home. Because we believe everyone deserves the unconditional love of the perfect puppy.
PuppySpot (puppyspot.com) has 7,460 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
7,460 approved reviews, newest moderated first
Very good. We love our puppy.
By Regina C.
We had a great experience from the moment we saw "Megans" picture to when she (Winnie) came home. They were totally responsive and updated us every step of the way. She is a GREAT dog.
By Jennifer B.
very customer oriented. of course, we love our puppy!
By Gloria
Great experience. We Love our puppy, Bubba. Thank you for making him a part of our family.
By Bart B.
Great customer service! Awesome app with updates on puppy as it was growing. My puppy is adorable and we couldn’t be happier 😊
By Sonia
The big issue we had was he was a week late in his arrival. We also requested more pictures and didnt get any.
By Lauren L.
I have recommended Puppy Spot to an acquaintance who is looking for a puppy now. I am very happy with Josie, and the service that was provided for me to get her within a few weeks after chosen.
By Katalin M.
Delivery of the puppy was not on time, more importantly there was no communication from anyone. But I am very Happy with my puppy. He is awesome. Very loving.
By Shabana Y.
Response from PuppySpot· May 18, 2020
Shabana - Thank you for taking the time to share your feedback. While we are thrilled to hear that you are happy with your new furry family member, it saddens us to learn that's we may have failed to meet your expectations in any way. Since receiving your feedback a member of our management team has been in touch with you to learn more and see how we can improve in the future. As promised, we are committed to being here for you both and nurturing our relationship throughout your puppy parent journey!