Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
7,460 reviews
PuppySpotSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At PuppySpot, we help loving families find their perfect puppy by connecting them directly with the nation’s most responsible, vetted breeders. As the leading puppy placement service in America, we combine expertise, care, and transparency to make the experience seamless and humane from start to finish. Our team of caring experts works closely with certified breeders to ensure every puppy is healthy, well-socialized, and ready to bring joy to their new home. Because we believe everyone deserves the unconditional love of the perfect puppy.
PuppySpot (puppyspot.com) has 7,460 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
7,460 approved reviews, newest moderated first
Had an excellent experience with Puppy Spot especially Lynn D who answered all my questions! My puppy Pete ( Jack Russell) is the cutest smartest little guy I could of asked for. He was brought right to my house in excellent health! Very seamless service and experience!! Would highly recommend!
By Deborah M.
Excellent communication before, during and after bringing our sweetie home! Thank you for completing our family.
By Karen
We received the best customer service and our puppy is awesome!
By Denise F.
We had an amazing experience all the way around. Our puppy black lab is an absolute joy!! Thank you!!
By Dave C.
Account manager dessimination and coordination of animal pickup was not accurate.
By Will W.
Beautiful puppy... arrived in great condition. Great temperament and in good health
By B G.
I got my first puppy from the earlier business model before the rename. I had a great experience then and still a great experience today. The new addition to our family was delivered safely via. a puppy cab. This was especially easing due to the new Covid-19 times. Both dogs (old and new) have adjusted nicely. The new guy Clover, is a bundle of joy and energy. We are very happy to have him join our family. Thank you PuppySpot for helping us to navigate!
By Natz
We had an amazing experience with Puppy Spot. We got the sweetest little Corgi. Otis is a great addition to the family! He was healthy, happy, and arrived under great travel conditions. After reading some negative reviews, I was nervous. Honestly, Puppy Spot was amazing from start to finish and even follow up. I have recommended it to several friends and clients. It is not the cheapest route, but you get what you pay for. In our case, a well-balanced, adorable little dog. 100% would do use them again! Thank you Puppy Spot!:)
By Cristine M.
