Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
7,460 reviews
PuppySpotSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At PuppySpot, we help loving families find their perfect puppy by connecting them directly with the nation’s most responsible, vetted breeders. As the leading puppy placement service in America, we combine expertise, care, and transparency to make the experience seamless and humane from start to finish. Our team of caring experts works closely with certified breeders to ensure every puppy is healthy, well-socialized, and ready to bring joy to their new home. Because we believe everyone deserves the unconditional love of the perfect puppy.
PuppySpot (puppyspot.com) has 7,460 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
7,460 approved reviews, newest moderated first
PuppySpot was great to work with; they were always available to answer my questions and kept me updated until my wonderful puppy was delivered to my house. I chose PuppySpot because they are members of the Better Business Bureau whom I trust. Thank you for sending me a wonderful puppy!! Beth Grant Washington, D.C.
By Elizabeth G.
We had a great experience beginning to end with PuppySpot!! I was a little nervous at first buying a puppy on line but everything was amazing!! I was extremely impressed. They handled everything! We are so in love with our perfect adorable French bulldog Georgie. When we decide to get him a brother or sister we will no doubt go through PuppySpot again! Top notch experience!!!
By Tracey G.
The bad part was when Brittany showed up in a soiled crate! For what I paid it should have been clean!
By James B.
I was very nervous getting a puppy online, but they made me feel so comfortable. They really care where the puppies go and want to make sure they will be in a good home. I got regular updates and photos. The best part was how much care was taken during the transportation of our new puppy to us. He was calm and happy when he arrived which makes me believe they took great care during the long drive. He is such a great addition to our family. Couldn’t be happier.
By Heather
PuppySpot provided a forum in which I could find a german shepherd puppy from a bonafide breeder. Once found, PuppySpot arranged all of the requirements for transportation and delivery of my puppy including obtaining all of the relevant documents from the breeder, the vet records, transportation, insurance, and delivery. They also provided a contact number which one could call to obtain the status of the puppy in transit. It was a very good job. Thank you.
By Michele K.
Puppy spot was an excellent service .they answered any questions at almost anytime ..a big shout out to Fran she was excellent and made me feel comfortable !! My laberdoodle is beautiful was checked out by a vet no issues and got a A+ grade .I highly recommend Puppy spot for new dog owners ..the dogs are not cheap but I believe you get what you pay for .I would definitely refer them or use them again !!
By Nick G.
Puppyspot was professional, patient, informative, took their time to explain everything and always fulfilled their promise. I would recommend them.
By TINAH K.
Hi i wanted to let you know i am very satisfied with our puppy which we named Elsa (Kelly) has settled in very well even with my cat and we brought her to our vet who was happy with what he saw and the puppy is a little lover
By Lynn D.
