Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
7,460 reviews
PuppySpotSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At PuppySpot, we help loving families find their perfect puppy by connecting them directly with the nation’s most responsible, vetted breeders. As the leading puppy placement service in America, we combine expertise, care, and transparency to make the experience seamless and humane from start to finish. Our team of caring experts works closely with certified breeders to ensure every puppy is healthy, well-socialized, and ready to bring joy to their new home. Because we believe everyone deserves the unconditional love of the perfect puppy.
PuppySpot (puppyspot.com) has 7,460 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
7,460 approved reviews, newest moderated first
Excellent service! Keeps you updated with travel. Got the puppy safe to me.
By Lyla S.
Response from PuppySpot· Oct 10, 2026
We are so glad to hear that the travel updates were helpful and that your new puppy arrived safely! Thank you for sharing your experience and trusting us to bring your companion home.
Excellent communication and customer service,
By Linda J.
Response from PuppySpot· Oct 10, 2026
We are glad you enjoyed your experience with us. Thank you for your feedback regarding our helpful updates and supportive team.
PuppySpot and our concierge Candace made this whole process so fun and easy. She was available to answer any questions, communicate with the breeder as needed, and help things go smoothly from start to finish. Thank you so much, the service was awesome, the breeder was awesome.
By Mandi P.
Response from PuppySpot· Oct 10, 2026
We are thrilled to hear that your experience bringing home your new furry family member was so fun and seamless! It is wonderful to know that our team provided such helpful guidance and kept communication clear between you and the breeder. We truly appreciate your kind feedback and hope you enjoy every precious moment with your new puppy!
Liked the honesty of your explanation of Zara but did not like the price thought it was too expensive and the wait for her being delivered was too long, but Dalton and Austin were awesome. Your terms and conditions were a bit extreme. We almost changed our minds. We now have the most fabulous baby ever. We renamed her Dolly. Those original photos and videos showed the sweet little angel side. However, she's a little spitfire, so very healthy and a loving and smart baby girl. Thanks for putting up with all our calls and questions. We will definitely refer you. Paul and Bonnie Wells
By Paul W.
Response from PuppySpot· Oct 11, 2026
Thank you for sharing your feedback, Paul and Bonnie! We understand your concerns regarding pricing, delivery timing, and our terms and conditions, and we appreciate you sharing your experience with us. Our team has attempted to reach you and would welcome the opportunity to connect directly to better understand your experience; we’re also delighted to hear that Dolly is healthy, loving, and full of personality! Thank you for your kind words about Dalton and Austin, and please feel free to contact us if you need any further support.
This whole experience from start to finish was incredible. Not only was i vetted but my commitment to Ruby needed to be confirmed. It has been 1 month since Ruby came into my life. She is an AKC toy poodle. I also got a great deal via Fetch as was recommended by puppy spot. They have been supportive and helpful and reliable. Best decision I have ever made was to pair up with puppy spot. 1 million stars. Thank you puppy spot for this entire process being made with zero anxiety.
By Melissa T.
Response from PuppySpot· Oct 9, 2026
We appreciate you sharing your wonderful experience with us. We are happy to hear that the screening process gave you confidence and that your new toy poodle has brought so much joy to your life over the past month. It is great to know that our pet insurance recommendation and ongoing support helped make the entire journey smooth and stress-free for you. Thank you for your kind feedback, and we wish you and your companion many happy years together.
Our experience with puppyspot is a 5 out of 5! We got her a night earlier. Clinton and Beau were amazing and updated us the entire time! Our sweet Nova girl is home and she is perfect! Thank you!!!
By Megan
Response from PuppySpot· Oct 9, 2026
Thank you so much for the 5-star rating! We are so thrilled to hear that your sweet new puppy arrived a day early and that our team kept you well-informed throughout her entire journey. It brings us so much joy to know she is safely home and doing wonderfully with your family!
Great quick communication
By Felix
Response from PuppySpot· Oct 9, 2026
Thank you for your feedback!
I am very pleased with PuppySpot. We got out very first Puppy from them, and their services were excellent.
By Abiola M.
Response from PuppySpot· Oct 9, 2026
We are so thrilled to hear that you had an excellent experience getting your very first furry family member with us. Thank you so much for sharing your wonderful feedback!
