Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
7,460 reviews
PuppySpotSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At PuppySpot, we help loving families find their perfect puppy by connecting them directly with the nation’s most responsible, vetted breeders. As the leading puppy placement service in America, we combine expertise, care, and transparency to make the experience seamless and humane from start to finish. Our team of caring experts works closely with certified breeders to ensure every puppy is healthy, well-socialized, and ready to bring joy to their new home. Because we believe everyone deserves the unconditional love of the perfect puppy.
PuppySpot (puppyspot.com) has 7,460 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
7,460 approved reviews, newest moderated first
All in all this was a very smooth process. We absolutely love our playful pup. We opted for the ground transportation so I would only advise other families that their pup may not smell so fresh from the days of travel in a dog kennel, so be prepared to give them a bath.
By Shannon O.
The entire process was easy. My dog looks exactly like her photo and she’s adorable. I totally will refer people to Puppy Spot.
By Sonja Ruiz H.
I bought my puppy Rocco via Puppyspot. I loved Rocco with all my heart. He came to us dehydrated, traumatized, and terrified of men. One night, Rocco yelped and he was immediately dead. After paying for a necropsy, it was determined that Rocco was sick from birth with a defective heart. Despite their health guarantee, we were told that they refused to give any refund of the $5,000. The process was extremely traumatic- they didn’t look at our claim for weeks, and when they did they did not look over all documents. We were called neglectful, which they then had to apologize for as it was completely incorrect. This was the most awful experience and my heart is shattered. Please- do not go forward with them- I don’t want anyone else to experience this. Their health guarantee and “no puppy mill promise” is simply advertising, and is not held to. Please, do not get a puppy from them.
By Brooke D.
Amazing! Super professional and good experience
By Regina B.
My puppy arrived in a large van with 12 other unvaccinated puppies. He was covered in his own urine. I found out a few days after I got him he had already contracted Parvo. It was impossible for him to have contracted it since I had him as it takes 7-14 days for symptoms to arrive. It had to have been before I picked him up. The transportation process was inhumane and ultimately cost me thousands of dollars. I assume he contracted it on the van. I would hope that the breeders are more responsible.
By Anna D.
Love my new little guy. Arrived on time, clean and well. Just the cutest and sweetest little guy! Was so worried that he would be nothing like our last perfect boy but he seems to have the same temperament and loving heart!
By Gerry W.
PuppySpot made finding the right puppy easy. The process was quick and seamless. We had our new puppy within three weeks. She’s the perfect new addition to our family.
By Jeanne M.
Love the new puppy, look forward to watching him grow.
By Tobby M.
