Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
7,460 reviews
PuppySpotSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At PuppySpot, we help loving families find their perfect puppy by connecting them directly with the nation’s most responsible, vetted breeders. As the leading puppy placement service in America, we combine expertise, care, and transparency to make the experience seamless and humane from start to finish. Our team of caring experts works closely with certified breeders to ensure every puppy is healthy, well-socialized, and ready to bring joy to their new home. Because we believe everyone deserves the unconditional love of the perfect puppy.
PuppySpot (puppyspot.com) has 7,460 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
7,460 approved reviews, newest moderated first
We had a great experience with PuppySpot and getting our new puppy, who we love!! Only thing I would have changed is the late pick up but we understand and the guys that delivered our puppy were so nice and awesome!
By Nicole L.
Very professional and knowledgeable representatives! Delivery was smooth and transporters were awesome! They stayed in contact and puppy was delivered with paperwork and well cared for! Great experience!
By Susan S.
they are super responsive and helpful. in two weeks I have my dog who is too nice.
By Caroline C.
Incredible customer service, first class chaperone, and the most gorgeous puppy I have ever seen. The process was made easy that did not have to sweat the little things like pickup/drop off, purchasing puppy food, and follow up questions.
By Kevin L.
Supported my every request.
By Frank S.
Thank you for all your help through this process, you told us what to expect as far as pickup dates, you also stayed in touch with pictures phone calls and emails, everything was done very professional. She is a beautiful baby and will be very loved.
By Shirley B.
Puppy was delivered in good shape. Communication was great. Thank you
By Danny C.
The buying process was simple and easy to understand, which is helpful since some of these puppies aren't cheap, and there are a lot of scams out there. What I wish they would do better is give a warning if the medical exam discovers something like a hernia so that the new pet owner doesn't panic and take their dog to an emergency check the moment they get them. Some instructions for care regarding the existing conditions and so forth would have been excellent. It was pretty unnerving to find out that my puppy had a hernia the first time I held him, and they already knew, but I didn't.
By Samuel A.
