Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
7,460 reviews
PuppySpotSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At PuppySpot, we help loving families find their perfect puppy by connecting them directly with the nation’s most responsible, vetted breeders. As the leading puppy placement service in America, we combine expertise, care, and transparency to make the experience seamless and humane from start to finish. Our team of caring experts works closely with certified breeders to ensure every puppy is healthy, well-socialized, and ready to bring joy to their new home. Because we believe everyone deserves the unconditional love of the perfect puppy.
PuppySpot (puppyspot.com) has 7,460 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
7,460 approved reviews, newest moderated first
The process was absolutely seamless. I found Addy, made the payment and waited for my girl to come home. Her itinerary was on point and getting her from the airport was like Christmas morning. She is beautiful and is in love with her two brothers. Thanks for making this easy and safe.
By Marjorie Lynn M.
Our puppy showed up with stress colitis and gerdia. We handled the colitis but are still treating her for gerdia. Very upsetting. In hindsight, her trip was too long.
By lorrie K.
Did not give the owner our correct phone number; therefore, we were unsure if they would be there when we got to the meeting place. Did provide contact information for the owner so we could contact them. Also giving our contact information to way, way to many spam places and solicitors
By Robert V.
Your continuous support until the puppy arrives. It has been a great experience and we have had no concerns. Shirley M
By Shirley M.
I purchased two puppies and paid for two sets of tags and microchips. Somehow there’s confusion/miscommunication with the company who sends tags and enters data for microchip. This miscommunication is still not resolved, and I haven’t heard back from Puppy Spot. Also, they drove the pups in the same crate for two days, and the driver told us they fought often. They should have had their own crate.
By Pamela S.
Hard getting in touch with them. Didn't get an answer to my questions after I paid for my puppy. Never let me see the puppy beforehand. And Didn't get to see the parents of puppy. I was told the parents were 3 and 4 lbs. And my puppy is over 5 lbs already. They lied about everything.
By Nancy S.
Rogue has been the perfect pup so far, started following me everywhere after just one day. Got a good bill of health from the vet, has a big appetite for just an 11 werk old so I have to keep an eye on him not eating to much. Looking forward to many years together with my black GSD. Thanks PUPPYSPOT.
By Edwin C.
Very helpful and caring assistance from Heather with our new Frenchie!
By Sherri H.
