Super Flexible Service!
I had to change my puppy's arrival to a different city, and the arrangements were quickly made. Pup was delivered one week from original date! She arrived in perfect health and is the sweetest little girl.
By Joyce T.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
7,460 reviews
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At PuppySpot, we help loving families find their perfect puppy by connecting them directly with the nation’s most responsible, vetted breeders. As the leading puppy placement service in America, we combine expertise, care, and transparency to make the experience seamless and humane from start to finish. Our team of caring experts works closely with certified breeders to ensure every puppy is healthy, well-socialized, and ready to bring joy to their new home. Because we believe everyone deserves the unconditional love of the perfect puppy.
PuppySpot (puppyspot.com) has 7,460 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
7,460 approved reviews, newest moderated first
I had to change my puppy's arrival to a different city, and the arrangements were quickly made. Pup was delivered one week from original date! She arrived in perfect health and is the sweetest little girl.
By Joyce T.
While there were doubts early on.. Lot's of mis-communications and time passed so I thought it was a total scam... But... Then.. I got the best dog I could ever imagine from the breeder. Amazing transition, worked with me over 400 miles from Kansas to Austin.. Just great. Puppy is very respectful, kind, and a people pleaser. LOVE PUPPY SPOT!!!
By John H.
Friendly, responsive, thorough and all around awesome experience!
By Nancy B.
We have used Puppy Spot in the past and had great results. Unfortunately this time was not a good experience. The puppy we bought was very sick when it arrived and it took me almost 3 months to get it healthy. It was so sick that the vet said we could consider it a rescue. When we contacted Puppy Spot to warn them about the breeder there seemed to be no concern on their part. I did a bit of research on the breeder since the name was on the shipping docs...it was a mill. The breeder has over 100 dogs and many bad reviews if you check the web. It is unfortunate that Puppy Spot has gone down this path; I will not use them again
By customer
Tinker Bell is perfect.
By Joanne B.
The staff had up to date information. Everything I was told would happen did and in a smooth manor. The food / bed and treats arrived a day before my Charlie which was perfect for him.
By Paige M.
Perfect - received puppy on time
By Linda K.
They were very helpful throughout the whole process. They called and made sure what steps needed to happen before getting the puppy and what to do when getting the puppy home.
By Angie H.