Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
7,460 reviews
PuppySpotSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At PuppySpot, we help loving families find their perfect puppy by connecting them directly with the nation’s most responsible, vetted breeders. As the leading puppy placement service in America, we combine expertise, care, and transparency to make the experience seamless and humane from start to finish. Our team of caring experts works closely with certified breeders to ensure every puppy is healthy, well-socialized, and ready to bring joy to their new home. Because we believe everyone deserves the unconditional love of the perfect puppy.
PuppySpot (puppyspot.com) has 7,460 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
7,460 approved reviews, newest moderated first
A great experience. PuppySpot was very communicative, reached out to us a couple times, and worked to be sure we were informed. The transportation team was very communicative ahead of time as well and arrived ahead of schedule. Our puppy is gorgeous, healthy, well-behaved, easy to train, and has been socialized well.
By Katie L.
The process was so straightforward and communication was so good from start to finish! We love our puppy!
By Chelsey B.
Everyone was helpful and my questions were answered. The process went smoothly. I received my pup safely and am very happy. I like that they vet the different breeders.
By Teresa M.
I was originally skeptical about ordering a puppy online but after speaking in great length to Amanda, I was on board. They go to great lengths to make sure they are selling healthy and well breed puppies. They also explained that we could follow the progress of the puppy on their site pictures too. They were there every step of the way to explain things and answer questions. We just picked up our beautiful Maggie yesterday. We are very pleased with the whole process.
By Linda
Overall, a great experience, we received our new member of the family within two weeks. The staff was very knowledgeable and answered any questions we had.
By Christopher V.
I gave five stars to puppy spot for the reason being my experience was just tremendous everybody at puppy spot that replied to me in emails or phone calls had all the information that I needed and when I requested more pictures of my puppy that I purchased as it had been two weeks the breeder sent them to puppy spot and puppy spot sent them to me right away I could not be thankful enough for our new beautiful girl as well as the breeder who did a tremendous job. All the information I needed was in the email to pick up Stella our new dog it was very simple at the airport to go to the where the cargo come in. I would highly recommend puppy spot to anyone who is looking for a very healthy puppy, as well as great customer service. Puppy spot also included a bag before she arrived with a bunch of starter toys in a rope and different things to get started, which I thought was actually really great. It also let you know that puppy spot has not forgotten about you, even though that the dog is with her mother and the breeder. Thank you puppy spot. I will definitely be back if I ever need another dog.
By Richard F G.
The communication and great delivery A beautiful happy puppy!!!
By Patricia E. Y.
My puppy is beautiful, well socialized, partially potty trained, came with all paper work and was delivered healthy and happy by professional friendly driver on time. Great stress free option.
By Dave
