Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
7,460 reviews
PuppySpotSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At PuppySpot, we help loving families find their perfect puppy by connecting them directly with the nation’s most responsible, vetted breeders. As the leading puppy placement service in America, we combine expertise, care, and transparency to make the experience seamless and humane from start to finish. Our team of caring experts works closely with certified breeders to ensure every puppy is healthy, well-socialized, and ready to bring joy to their new home. Because we believe everyone deserves the unconditional love of the perfect puppy.
PuppySpot (puppyspot.com) has 7,460 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
7,460 approved reviews, newest moderated first
It was a rewarding experience, except for the driving, which was my choice. If I had to do it again I would choose to have the puppy delivered to me. Other than that it was a great experience and would recommend Puppy Spot to anyone wanting to get a puppy.
By Patricia B.
Awesome experience! As soon as we saw the picture of Matt ( renamed to Cooper) on PuppySpot we knew we had to make him a part of our family. The process was fast and easy and communication was great. The transport drivers Chuck and Skyler were awesome as well. Great communication and Matt/Cooper arrived safely and we could tell he had been taken care of during the transport. We are thrilled to have Cooper home
By Michelle
I must admit, I was a bit skeptical purchasing a puppy this way, but it was seamless from beginning to end. We were able to keep tabs on him through the website and the staff at PuppySpot was very helpful with all the information and questions about the process. The transporter kept us updated on when they were coming and let us know they were ahead of schedule so we could get there on time. Chuck and Skyler of Premier Pet Transport were friendly and made sure everything was handled with care. Overall this was a wonderful experience and brought us our beautiful Havanese Bailey!
By Rachael B.
Thank you Dallas and Nathan! Jaxon was delivered earlier than expected. Which was great for me. The traffic in the Bay Area is horrible on Fridays and I appreciate you both. I also appreciate the care that was taken with Jaxon. He’s a little fella. He was happy and healthy as promised. Thank you again for your kind and courteous service to myself and Jaxon. Thank you both for being in constant contact with me and delivering Jaxon early!!! I am a very satisfied customer!!!!
By Angela
Good and Fast
By Pengyi J.
Dallas and Nathan T. delivered our sweet girl today. Honestly, I was very skeptical of getting a puppy delivered, but I’m so thankful that they took such good care of her. Thank you guys!
By Savannah
Outstanding Communication
By Stacie M.
Jordan, from PuppySpot, was able to answer all my questions and concerns. Suzanne, the breeder, was excellent in providing valuable guidance when I went to pickup Dolly. Overall, I had a great experience through the entire process.
By Adriana
