PuppySpotReviews of puppyspot.com

I had a good experience and a great pick up from Premier Pet Transport as well as a good interaction with the drivers, Dallas and Buck! Highly recommend!

Premier Pet Transport is a great service, delivery company. Clinton, the driver who cared for and delivered our two puppies was wonderful. He was polite, knowledgeable and kind. He took great care of our new puppies.

Very happy with the purchase of Cole. Was kept informed with process every step of the way. Nathan and Skylar were very good with transportation of Cole. Thank You so much for such a positive experience

Our driver was Clinton. He was personable and friendly. He also kept us up to date on the delivery. Our puppy got here and she is perfect.

I purchased a puppy from PuppySpot and prior to making the purchase they had a quick response by telephone. They were very helpful and cooperative. Once I made the purchase all that changed. For three weeks I found it impossible to be connected to someone and when I was able to get someone on the phone they gave me the run around with no help at all. After an agonizing three weeks waiting to establish transportation (first it was flight information then ground with two different confirmation dates and times) I saw nothing on their website about my puppy!!! No call from them at all and I couldn't get them to even answer the phone! Irate I finally got someone who was forced to admit my transaction was cancelled and they wanted me to.choose another puppy!!! I said no. We wanted the one we selected. Evidently they didn't want me to know there was a medical issue with the puppy and left me hanging up to four days before the alleged delivery which was confirmed by two different transportation modes! So they refunded me and no apology or nothing. We were devastated and worried about the puppy. Long story short we found a breeder in our area who is bringing us a same breed puppy to our home, AKC registered and healthy. For a lot less money too. We didn't suffer any loss other than our emotional rollercoaster and frustration with PuppySpot. I want people to do their due diligence and decide if you feel comfortable dealing with the unknown. The fact that the puppy wasn't healthy should have been discovered before the age of 6 mos. They were irresponsible. I had bonded with that puppy long distance and worried about the air transportation then being driven halfway across the country. That was cruel and unnecessary to me because if they only answered their phone I would not have been so worried. It's been a long few weeks which leaves a bad taste in my mouth for PuppySpot as a business. All PuppySpot answers to negative reviews are the same response from them. I received a phone call after leaving this review and the representative apologized assuring me that this type of mistake is uncommon.

PuppySpot guarantees all dogs will be up to date on vaccinations when you receive your puppy. My puppy was missing a vaccination that I had to have done and because it was too far in between, it also needed a booster 2 weeks later. I was reimbursed for only 1 after weeks of calling and providing receipts and visit notes. Over 2 months later I am still calling about this. I keep getting told the people that handle this are on other lines and will call me back but do not hear back. Although I love my puppy, I wish I would have done better research before purchasing from this company. Never again.

I just wanted to take time to give my personal review of puppyspot. We have really enjoyed our new goldendoodle since we welcomed her into our home about one month ago. Puppyspot had done a great job in regards to helping out in helping us find a dog and quickly answering the phone. We started to run into problems a few days after getting the dog home. On day 3 our puppy began to limp. We brought the dog to the vet and was told to rest and give it a couple of weeks. After a couple of weeks the dog continued to limp and was diagnosed with congenital knee problems that would require surgery. I have emailed puppy spot as well as tried to call in regards to this health issue but am still waiting to get a call back or an email back from the health department in regards to this issue. In my opinion it seems that puppyspot is interested in selling you a dog but does not follow through on any of the health check guarantees. I would stay away from this company

We are breeders and sold a few puppies through puppy spot. We never once had puppy spot out to our kennel to inspect it. They had us place the items where needed for us to take pictures and called it good. The health genetics of a Doberman dcm and vwd are not a concern for them as they do not require health testing nor hips or elbows of the parents. For the price you pay you should be aware of what puppies ur really getting . We no longer sell our puppies through them!