Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
7,460 reviews
PuppySpotSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At PuppySpot, we help loving families find their perfect puppy by connecting them directly with the nation’s most responsible, vetted breeders. As the leading puppy placement service in America, we combine expertise, care, and transparency to make the experience seamless and humane from start to finish. Our team of caring experts works closely with certified breeders to ensure every puppy is healthy, well-socialized, and ready to bring joy to their new home. Because we believe everyone deserves the unconditional love of the perfect puppy.
PuppySpot (puppyspot.com) has 7,460 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
7,460 approved reviews, newest moderated first
The VIP delivery service was excellent and I would highly recommend PuppySpot.
By Jay Sussman P.
Response from PuppySpot· Dec 7, 2025
We're happy to hear that our VIP delivery service met your expectations. Thank you for recommending PuppySpot; we appreciate your feedback!
The communication was great and the driver was very polite and prompt.
By Jason C.
Response from PuppySpot· Dec 7, 2025
We're happy to hear that our driver was polite and prompt and that the communication was great. Thank you for your positive feedback.
Fantastic ⭐️⭐️⭐️⭐️⭐️
By Loretta N C.
Response from PuppySpot· Dec 7, 2025
Thank you so much for the fantastic feedback! We’re thrilled to hear that your experience was excellent. We appreciate you taking the time to share your thoughts.
The process was very easy and felt that any questions were addressed. Communication was highly rated. Absolutely love our new fur baby and could not be any happier.
By Courtney
Response from PuppySpot· Dec 7, 2025
We're happy to hear that the process was easy and your questions were answered. We highly appreciate your feedback on our communication. It's wonderful you love your new fur baby!
The process was great! We are in love with pur new family member, Charlie.
By Chad R.
Response from PuppySpot· Dec 7, 2025
We're happy to hear that the process was great! We hope Charlie brings your family much joy and happiness for years to come.
I can’t say enough good things about PuppySpot! From start to finish, the process was seamless and stress-free. Our puppy has now been home with us for five weeks, and we could not be happier. He is happy, healthy, and has adjusted beautifully to his new home. The communication with PuppySpot was excellent throughout the entire process. They kept us informed every step of the way, which gave us great peace of mind. The transporters were also fantastic—kind, friendly, and even arrived early. Our pup arrived in perfect condition, and we could immediately see how well he had been cared for. I highly recommend PuppySpot to anyone looking to welcome a new furry friend into their home. Their professionalism, care, and attention to detail made the entire experience wonderful.
By Felicia T.
Response from PuppySpot· Dec 7, 2025
We're happy to hear that the process was seamless and stress-free. It's wonderful your puppy has adjusted beautifully to your home. We appreciate your kind words regarding our communication and the transporters' care. Thank you for recommending us!
Everything went well getting the puppy. She arrived on the date. She said she would. She came with everything. I need to start her out for a few days until I can get what she needs. She’s adorable very great temperament. I have nothing but good things to say about Puppy spot.
By Lutricia T.
Response from PuppySpot· Dec 6, 2025
We're happy to hear that everything went well with your new puppy's arrival! It's great to know she arrived as expected and with all the necessary items. We appreciate your positive feedback!
I read the reviews, and to be honest they gave me some pause but I have had nothing but a wonderful experience. PuppySpot was helpful, informative with immediate response any time I had a question. The transport company was very good, on time, compassionate (and I had the driver's cell number). My puppy is confident, healthy and exactly what I expected. Every breeder is different and each outcome will depend quite a bit on the breeder and their commitment to excellence, but I think the oversight provided by PuppySpot is helpful.
By Lorrie
Response from PuppySpot· Dec 5, 2025
We appreciate you sharing your positive experience! We're happy to hear that our support and the transport company met your expectations and that your puppy is doing well. It's great to know our oversight was helpful. Thanks for your feedback.
