Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
7,460 reviews
PuppySpotSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At PuppySpot, we help loving families find their perfect puppy by connecting them directly with the nation’s most responsible, vetted breeders. As the leading puppy placement service in America, we combine expertise, care, and transparency to make the experience seamless and humane from start to finish. Our team of caring experts works closely with certified breeders to ensure every puppy is healthy, well-socialized, and ready to bring joy to their new home. Because we believe everyone deserves the unconditional love of the perfect puppy.
PuppySpot (puppyspot.com) has 7,460 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
7,460 approved reviews, newest moderated first
Everything is good
By Gary W.
Response from PuppySpot· Mar 1, 2026
Thank you so much for your feedback! We’re thrilled to hear that everything is going well and that you’ve been happy with your experience. It truly means a lot to us.
Transporters kept me informed that they were running early, Puppy arrived happy.
By Carol P.
Response from PuppySpot· Mar 1, 2026
We're happy to hear that our transporters kept you informed and your puppy arrived happy. Thank you for your positive feedback!
I was kept updated on the transfer process, the drivers arrived earlier than originally, which was great and our puppy arrived safely and was energetic. The drivers were very courteous and professional.
By Ruben Ackles J.
Response from PuppySpot· Mar 1, 2026
We're happy to hear that you were updated on the transfer process and that your energetic puppy arrived safely earlier than expected. We appreciate your feedback regarding the courteous and professional drivers!
My Puppy arrived exactly in the same time frame that I was given. She was put into my arms by the driver who seemed to not want to give her to me because she was so cute. The driver was courteous, polite, and I’ve done everything to keep our fluff Puppy happy on the journey. This is the second Dog we have bought from Puppy Spot. The first one was a huge Newfoundland and now we have a beautiful palm ski. We couldn’t be more delighted with Puppy Spot.
By Jennifer
Response from PuppySpot· Mar 1, 2026
We're delighted to hear that your puppy arrived on time and that the driver was courteous! It's wonderful to know you're so happy with your new puppy and your experience with us for the second time.
Although I was very nervous with questionable breeders this company kept me up to date and answered my questions when I asked for vet records ahead of time I got them emailed. The transport company was awesome kept me up to date and we're extremely on time. Very nice as well
By Michelle C.
Response from PuppySpot· Mar 1, 2026
We appreciate you sharing your experience. We're happy to hear that we were able to alleviate your concerns by providing vet records and that the transport company was punctual and helpful. Thanks for your feedback!
If your looking for a place to find a puppy..... read this I'm not a very trusting person when it comes to doing business online and I rarely ever do reviews unless I'm really wowed..... Soooooooo here we go My experience with Puppy Spot was nothing less than Awesome from start to finish. From Jordan... (from Colorado) who took my first call and helped me find the type and breed I was looking for, to all the emails and txt messages I received keeping me informed of everything between buying and delivery. To the customer service I was given when I called, evey encounter was professional and the people kind and helpful and always took the time to answer any and all questions I had. Again, I wasn't sure if I wasted my money (who knows with online scams... right) but this company is legit.... I'm living proof. I even initially thought I would like to go pick up my puppy myself and set it up that way. But after thinking about it- it was a long distance. Soooooooo I changed my mind and called them and asked to have my puppy delivered.... No problem, they took care of that also!!! Very very very professional from stat to finish. I couldn't be happier..... Thank you Puppy Spot...... Geoff
By Geoff
Response from PuppySpot· Feb 27, 2026
We're so glad to hear that your experience was awesome! It's wonderful that our team was able to assist you in finding your puppy and making the delivery process smooth. Thank you for sharing your positive feedback; we appreciate it.
The anxiety and anticipation of delivery was overwhelming to say the least. Your transportation team made sure to update with a new ETA. From the time I picked our new pup to all the steps in-between, very easy. Everyone was so friendly. Thank you so much for your caring services
By Deborah De La R.
Response from PuppySpot· Feb 27, 2026
We appreciate you sharing your experience. We're happy to hear that our team helped ease your concerns with timely updates and friendly service as you welcomed your new pup. Thank you for your kind words!
They were very patient and carry answered all my questions. Very nice people I would recommend highly.
By Jackie T.
Response from PuppySpot· Feb 27, 2026
We appreciate you taking the time to leave us this fantastic review! We are happy to hear that our team was patient and helpful.
