Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
4,633 reviews
PuppyPadSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Only Pee Pad Dogs Are Naturally Drawn ToPuppyPad has patented pheromone technology built into every pad that attracts your dog on instinct. No other pee pad has this. No training. No begging. No pointing at the pad and praying. Your dog walks up, does their business, and you move on with your day.Over 150,000 dogs have used PuppyPad successfully. Shelters use them on untrained rescue dogs who've never seen a pad in their life.PuppyPad is only available at PuppyPad.co or Shop.PuppyPad.co. We don't sell on Amazon. We don't sell in stores. If you see it anywhere else, it's a knockoff without the patented pheromone technology.Picture ThisYou wake up tomorrow morning and your feet hit dry floor. No puddle. No smell. No getting down on your hands and knees before you've even had your coffee.Your dog found the pad on their own last night. Used it. You didn't have to do a thing.No More Throwing Money AwayThose disposable pads you've been buying every month? The ones that get shredded in seconds, leak through to your hardwood, or get peed right next to? You're done with them. That $40, $60, $80 a month? Back in your pocket.Your Home Smells Like a Home AgainSomeone knocks on your door and you just open it. No rushing around. No spraying air freshener. No apologies. Your house smells like your house.It Works for Every DogYour old dog who can't hold it through the night is comfortable again. Your puppy who destroys everything can't rip this one apart. You're not cleaning the same spot on the carpet for the third time today. You're not angry at your dog for something they can't help.Wash It. Reuse It. That's It.Toss it in the washing machine when it needs it. Comes out fresh. Lay it back down. Same pad, 300+ washes. One pad replaces a whole year of disposables.Coming home feels normal again. Easy. Like it's supposed to.Completely Risk FreeWe know you've probably tried a bunch of stuff that didn't work. That's why we take all the risk. PuppyPad comes with a 90-day money-back
PuppyPad (puppypad.co) has 4,633 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 4,332 reviews with 5 stars · Clear filters
Emma was amazing at helping me solve a situation I had in beginning to help my Golden use the pee pads. Emma was friendly helpful and supportive in helping me with my situation. I greatly appreciate all of her help today.
By Joann
I have limited storage space and wanted to cancel my order. Emma was very helpful and extended my delivery date instead so I can keep my subscription price. She replied to my email very fast. Great employee! 10/07/2026
By Jayme
One thing I like to say about my experience with the company is that they quickly respond to my concerns and help solve them with me. It is a refreshing experience, when someone is behind their product and work performance. Thank you again for the help.
By Zana
Emma was very helpful! Hope her advice works out for us!
By sanela
Pads work as expected and my puppy loves them!
By Robin B.
Emma went above and beyond. She is an asset and should get a raise without having to take on more responsibility. Also, get her a better chair and a snack; she's earned it. ;) Seriously, though, she was great and was able to get to the bottom of our dilemma and assist with clear communication and genuine caring.
By Christi
Puppypads are the absolute best!
By Diana M.
Excellent customer service. Keeps you informed each step of the way after your order is processed. I also appreciate the support and suggestions on how to use/adjust the harness and leash. I am anxious to receive my order.
By Susan
