Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
4,633 reviews
PuppyPadSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Only Pee Pad Dogs Are Naturally Drawn ToPuppyPad has patented pheromone technology built into every pad that attracts your dog on instinct. No other pee pad has this. No training. No begging. No pointing at the pad and praying. Your dog walks up, does their business, and you move on with your day.Over 150,000 dogs have used PuppyPad successfully. Shelters use them on untrained rescue dogs who've never seen a pad in their life.PuppyPad is only available at PuppyPad.co or Shop.PuppyPad.co. We don't sell on Amazon. We don't sell in stores. If you see it anywhere else, it's a knockoff without the patented pheromone technology.Picture ThisYou wake up tomorrow morning and your feet hit dry floor. No puddle. No smell. No getting down on your hands and knees before you've even had your coffee.Your dog found the pad on their own last night. Used it. You didn't have to do a thing.No More Throwing Money AwayThose disposable pads you've been buying every month? The ones that get shredded in seconds, leak through to your hardwood, or get peed right next to? You're done with them. That $40, $60, $80 a month? Back in your pocket.Your Home Smells Like a Home AgainSomeone knocks on your door and you just open it. No rushing around. No spraying air freshener. No apologies. Your house smells like your house.It Works for Every DogYour old dog who can't hold it through the night is comfortable again. Your puppy who destroys everything can't rip this one apart. You're not cleaning the same spot on the carpet for the third time today. You're not angry at your dog for something they can't help.Wash It. Reuse It. That's It.Toss it in the washing machine when it needs it. Comes out fresh. Lay it back down. Same pad, 300+ washes. One pad replaces a whole year of disposables.Coming home feels normal again. Easy. Like it's supposed to.Completely Risk FreeWe know you've probably tried a bunch of stuff that didn't work. That's why we take all the risk. PuppyPad comes with a 90-day money-back
PuppyPad (puppypad.co) has 4,633 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 4,332 reviews with 5 stars · Clear filters
Frustrated by packages delivered but not found. However, I was excited by the rapid response of the PuppyPad team to alert me that the delivery was in dropbox and provided tips for looking for it. Within minutes we located the package and dog and owner were happy again.
By joyce C.
They are the nicest people to work with if you have a problem. Customer service is outstanding.
By Susan
Emma was kind and polite and quick to respond. She provided me with an option that worked for me. Thank you Emma!
By KDC
I was unable to make PayPal work, but Emma helped me change the ship to address after the order was placed. I was very pleased with the quick and successful response to my request.
By Samuel A.
pee pads works well
By Janet P.
I am LOVING my Puppy Pads!!!! LOVING them LOVING them. I’m a handicapped Senior and my Yorkie is 11 years old and between him being a Senior Dog and me having mobility issues, Puppy Pads have saved me from daily mopping the floors. It took 1 day for him to get over being stubborn. “Hey Mom, I’d rather pee on the area rug” than try that “thing” on the floor. The first day, he rolled back & forth on the Puppy Pad trying to make them smell like him. But then he caught “the smell “ and has used them consistently.
By MJ
Emma did a fine job of receiving my request for a refund. She was thorough and friendly and gave me several suggestions how to make the pads work and we tried them, but unfortunately it’s just not a good product for me dachshund. Thank you.
By Joyce D.
Quick shipping time, excellent customer service, great products. My senior dog goes on them since the first time I put one down. I wash and switch them every day and they are real life savers!
By Denise
