puntacanaadventures.comReviews of puntacanaadventures.com

The good: The island water was beautiful and the staff were friendly. The not-so-good; No water was available in transit and we weren’t told we should bring some. When asked, the guide said the bus would stop at a market and we could purchase water. Also, no bottled water was available on the island, just a large communal jug of which its purity was questionable. The food provided was average/below average at best. Lastly, the music on the boat ride was literally deafening. Passengers were standing and sticking their heads out the windows to get away from the speakers.

Picked up at 8 am, no refreshments offered until 2 pm at lunch, we were then expecting jeap to toke us to Montana Redonda, but the driver took us back to Hotel, no explanation why trip was cut short. Very dissapointed as the mountain was on itinerary for the day.

Saona Island is absolutely beautiful !!we loved it! The staff was wonderful! The transfers from boat to boat was very dangerous and the buffet food wasn’t great but the most dissappointing was the disgusting bathrooms on the island , no toilet seats, filthy with no real running water and no soap to wash your hands,that’s a health violation even for an island.they have to do better for tourism we love Dominican Republic and the people.

I booked an excursion and then sent an email right afterwards saying I did not want the excursion as it appeared to be twice the price. They are charging me 20% surcharge even though the webpage said free cancellation! Since the original mishap the company worked with me to reschedule an excursion. Be careful when clicking on links. Apparently the link I thought I clicked on took me to a different excursion.

Overall it was a good excursion. They showed us what they’re advertising, however they don’t speak English. So for the company if you’re advertising something saying the trip is running in English either don’t have an attitude towards someone who doesn’t speak Spanish and be rude or have someone who speaks English. The tour guide made me feel completely unwelcome.

Had absolutely no problem with this tour provider. However, the guy working for the operator took us to a shop recommended, after our trip where we sadly got got ripped off. He was standing with us when we were overcharged and 100% knew. So, go on the trip, but when it comes to shops, avoid.