Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
150 reviews
Punk RideSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Punk Ride, we are not just a brand; we're a movement that redefines urban mobility, and we're proud to collaborate with some of the finest names in the electric revolution market. As a sub-brand of Zippy Ride LLC, Punk Ride stands as a testament to the fusion of cutting-edge technology and the rebellious spirit of punk culture.
Punk Ride (punkride.com) has 150 customer reviews on The Fair Hearing, with an average rating of 3.2 out of 5.
150 approved reviews, newest moderated first
Bought an ix4, arrived in 4 days (3 business days) with express shipping and came well. Only tested for about 5 minutes so far so good.
By Niwar
Response from Punk Ride· Jun 3, 2025
Hi Niwar, Thank you so much for your feedback! We’re glad to hear your ix4 arrived quickly and that you’re happy with it so far. If you have any questions or need assistance, feel free to reach out anytime. Best regards, The Punk Ride Team
I ordered an i scooter i10 about 4 days ago. How over i payed for fast delivery. And its not came yet. Its meant to come in 1-3 days
By George C.
Response from Punk Ride· May 30, 2025
Hi George, Thank you for reaching out, and we’re really sorry to hear that your iScooter i10 hasn’t arrived yet—especially since you selected fast delivery. We completely understand how frustrating this is. While we did ship your order promptly, sometimes courier delays can unfortunately occur, even with express services. We’re currently checking with the courier and will update you as soon as we have more information. In the meantime, please feel free to share your order number if you haven’t already, so we can look into this more specifically. Thank you for your patience—we’ll make sure this gets resolved as quickly as possible. Best regards, The Punk Ride Team
Hi, I have ordered for Aovo Pro Max 500W as you can see my order placed record in your system. But unfortunately you delivered me another one which name is Ladped. However, the customer support team is very supportive and they investigate the matter with the manufacturer and confirmd me that this is the same product only the labeling has changed. Even they confirmed me during 1 year of warranty period if anything issue they will serve quick support. If it is so then I think I have no issue with this. Bike is working fine but I have doubt about battery Wh. Because I am not getting the closure milage what has described in Spec. I am getting 25Km/h but Spec has 35 to 40Km/h. Overall it is OK for the time being. I hope punkride should work with manufacturer regarding battery capacity and quality which is very important. Thanks.
By Abdus S.
Response from Punk Ride· May 29, 2025
Dear Abdus Salam, Thank you for reaching out and sharing your concerns. We would like to clarify that the Ladped brand you received is still part of the Aovo Pro family. It is not a duplicate but a genuine product from the same brand line. However, we understand your concerns about the performance issues you are experiencing. Please let us know if the scooter continues to have problems, and we will be happy to assist you further with troubleshooting or replacement options. We appreciate your patience and look forward to resolving this for you. Best regards, The Punk Ride Team
shockingly poor service - ordered an iscooter i10, with express delivery.. money left account immediately, & never heard a thing from the compensation in 4 days. No emails, no calls,no customer service... nothing ! I tried to contact them all day & still nothing via email , phone, and the Apps... truly Shocking. - I started this review as 1 star, but updated it to 3 star,on the basis that the price was awesome & in the end I got my scooter, but 3 star is based on overall experience now
By .James W.
Response from Punk Ride· May 28, 2025
Dear James, Thank you for reaching out and sharing your concerns. After investigating your order, we see that the iScooter i10 has been marked as delivered. However, we have not received any email from you as the contact information was not provided when filling out the order details. Could you please confirm whether you have received the scooter? This will help us look into your case further and assist you accordingly. We understand how important timely communication is and want to ensure this matter is resolved for you as quickly as possible. Looking forward to your confirmation. Best regards, The Punk Ride Team
Excellent customer service and very helpful with my enquiries. Lovely scooter and I've got one happy lad👌
By Claire H.
Response from Punk Ride· May 22, 2025
Hi Claire, Thank you so much for your kind words and for sharing your experience with us! We’re thrilled to hear that you’re happy with the scooter and that your lad is enjoying it—that truly makes our day! It’s also great to know our team was able to support you with your enquiries. Your feedback means a lot to us and keeps us motivated to keep delivering the best service we can. If there’s anything else we can help you with down the road, please don’t hesitate to get in touch. Best regards, The Punk Ride Team
Great scooter but not for beginners (which they make clear). I would recommend immediately buying a portable electric air pump (Ophanie is the brand I bought). They aren’t that expensive, they are really easy to use and it’s the only way to fill up the tires. I wish I knew that information from the start because it would have saved me some grief. That being said it has a lot of power. I can get up the steep hills of Seattle at 15 mph. If you engage the dual motor and sport mode it is like warp speed. So be careful about which mode you have it on. When I first rode it I had it on eco mode and dual motor so I took off like a rocket but only went 13 mph. I was confused until I figured out how to switch modes and which works best for my routine (ideally standard mode and single motor is best for most short trips). Also, you can switch between modes by pushing the start button down firmly for a second. I don’t think that detail is in the manual. Lastly, make sure the locking system on the stem is pushed up and locked because I don’t think that is clear in the manual. I crashed because I didn’t know that was there and assumed it locked automatically like other scooters and the stem unfolded.
By Joel I.
Response from Punk Ride· May 20, 2025
Thank you for taking the time to share your feedback with us. We genuinely appreciate your thoughts on the Punk Rider Pro and are sorry to hear about the issues you’ve been experiencing with the tires. We completely understand how frustrating it can be to deal with tire problems, especially when you need your scooter to be reliable. While the scooter itself is designed to provide power and speed, we understand your concern with the air-filled tires. We want to assure you that we take this seriously, and we’re here to support you. If you're still experiencing trouble with the front tire, we would recommend reaching out to us directly so we can help guide you through the best solution. Whether that’s assisting you in finding a local service center or providing instructions for a repair, we want to make sure you can get back on the road quickly. If you decide to stick with air-filled tires, we’d be happy to assist you with any maintenance advice or recommend alternatives that might work better for your needs. That said, we also have solid tire options available, and we can discuss those if that’s a better fit for you moving forward. Again, thank you for your feedback, and please don’t hesitate to reach out to us directly for any further assistance. We’re here to help! Best regards, The Punk Ride Team
The delivery was fine, I got it in time. My son was very happy the first week. But now after one week the scooter just gonin 15 km when it was supposed to do 40km. He called me crying and is very sad. The scooter is also supposed to go for 40km, but now the battery only last for 10km.
By Jenny T.
Response from Punk Ride· May 5, 2025
Hi Jenny, Thank you for your feedback. We're happy to hear the delivery went smoothly and that your son initially enjoyed the scooter. We're truly sorry to hear about the battery issue you've experienced after just one week. This is not the performance we aim to deliver, and we understand how disappointing this must be, especially for your son. We would really appreciate the opportunity to look into this further and make it right. Please contact us at [email protected] with your order details so we can assess the issue and provide a solution as soon as possible. Thank you again for bringing this to our attention. Best regards, The Punk Ride Team
My sons scooter got damaged through an incident. Punk ride where so helpful and so quick to reply to my emails. They took the scooter back and fixed it back to its original state. I would have full confidence in punk ride to help me again with any other issues I may come across. A top service.
By mellissa M.
Response from Punk Ride· May 1, 2025
Dear Mellissa, Thank you so much for your kind words! We're truly glad we could help get your son's scooter back to its original condition. It means a lot to know that you have confidence in us, we’re always here if you need anything in the future. Thanks again for taking the time to share your experience! Best regards, The Punk Ride Team
