PuffyReviews of puffy.com

Response from Puffy· Oct 17, 2022

Hi Karen, Thank you for your feedback. We are sorry to hear that you’ve had an unsatisfactory experience with us. We take pride in providing exceptional service and would like to ensure this is reflected in all of our interactions with customers. Once a return is approved, you should receive your refund within 5-7 business days. We’d like to learn more and find a solution for you asap. Please contact us at [email protected] for the next steps. Thanks, The Puffy Team

Response from Puffy· Oct 17, 2022

Hi Kathleen, Thank you for your feedback. We are sorry to hear that you’ve had an unsatisfactory experience with us. We take pride in providing exceptional service and would like to ensure this is reflected in all of our interactions with customers. Once a return is approved, you should receive your refund within 5-7 business days. We’d like to learn more and find a solution for you asap. Please contact us at [email protected] for the next steps. Thanks, The Puffy Team

Response from Puffy· Oct 17, 2022

Hi Bob, Thank you for taking the time to leave us a review. We’re sorry to hear of your less-than-satisfactory experience with our customer service and hope you will accept our sincerest apologies. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. Please contact us at [email protected] and we’ll have our team respond to you as soon as possible! Thanks, The Puffy Team

Response from Puffy· Oct 17, 2022

Hello Jose, Thank you for leaving us such a wonderful review. We are thrilled to hear that you’re enjoying your new Puffy mattress. If you know someone who might love a Puffy Mattress, feel free to use our referral program to share the magic. We’ll give your friend $800 off and you’ll receive $250 of store credit as well. Here’s the link for more details: https://puffy.com/pages/share Thanks, The Puffy Team

Response from Puffy· Oct 17, 2022

Hi Deborah, Thank you for leaving us such a wonderful review. We are thrilled to hear that you’re enjoying your new Puffy mattress. If you know someone who might love a Puffy Mattress, feel free to use our referral program to share the magic. We’ll give your friend $800 off and you’ll receive $250 of store credit as well. Here’s the link for more details: https://puffy.com/pages/share Thanks, The Puffy Team

Response from Puffy· Oct 17, 2022

Hi Manuel, Thank you for leaving us such a wonderful review. We are thrilled to hear that you’re enjoying your new Puffy weighted blanket. If you know someone who might love a Puffy Mattress, feel free to use our referral program to share the magic. We’ll give your friend $800 off and you’ll receive $250 of store credit as well. Here’s the link for more details: https://puffy.com/pages/share Thanks, The Puffy Team

Response from Puffy· Oct 17, 2022

Hi Geri, Thank you for taking the time to share your experience us with. We are so excited to have you join our community of sleepers and thrilled to hear that you’re enjoying your new Puffy mattress. We also wanted to let you know about our mattress donation program to give back to our community + share the Puffy cloudlike comfort with your friends. This is how you can help: - Take a picture of your Puffy mattress + tell us about your experience - Share on Instagram, Facebook, or Twitter & tag us @puffymattress using #puffydonation That’s it - we’ll donate 1 mattress for every 10 posts from customers like you! Thanks, The Puffy Team

Response from Puffy· Oct 17, 2022

Hi Vladimir, Thank you for taking the time to share your experience us with. We are so excited to have you join our community of sleepers and thrilled to hear that you’re enjoying your new Puffy mattress. We also wanted to let you know about our mattress donation program to give back to our community + share the Puffy cloudlike comfort with your friends. This is how you can help: - Take a picture of your Puffy mattress + tell us about your experience - Share on Instagram, Facebook, or Twitter & tag us @puffymattress using #puffydonation That’s it - we’ll donate 1 mattress for every 10 posts from customers like you! Thanks, The Puffy Team