Great service and they worked around a…
Great service and they worked around a delay at the port to keep us updated with the most current information.
By Brenda
Tuesday, November 10, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
151 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Puerto Rico Car Transport is a leading provider of automobile shipping services to and from the port of San Juan, PR. We offer direct service to or from any location in the United States. At Puerto Rico Car Transport, our goal is to make vehicle shipping to and from Puerto Rico as easy and cost effective as possible.
Puerto Rico Car Transport (puertoricocartransport.com) has 151 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 138 reviews with 5 stars · Clear filters
Great service and they worked around a delay at the port to keep us updated with the most current information.
By Brenda
Wonderful people and made a stressful experience manageable and easy
By Edwin
Response from Puerto Rico Car Transport· Jun 30, 2026
Thank you for taking the time to share your experience! We're delighted to hear that your transport was easy and stress-free and that our team provided the level of service you were looking for. We truly appreciate your kind words and your feedback, and we look forward to coordinating your next vehicle shipment whenever you need us.
Very fast and excellent servicealso recommended
By Angel
Response from Puerto Rico Car Transport· Jun 26, 2026
Thank you for your kind feedback! We're happy to hear you had such a quick and positive experience. It's great to know the carrier provided excellent service and that everything came together efficiently. We truly appreciate your recommendation and look forward to helping with any future vehicle shipments.
En PR el proceso es engorroso y un poco hostil pero no fue imposible. La última persona en PR creo que se llama don Carmelo, UNA BENDICIÓN! Acá en Jacksonville súper sencillo, accesible y amable.
By Damaris
Response from Puerto Rico Car Transport· Jun 22, 2026
Thank you for your 5-star review. We appreciate you sharing your experience and are glad the process came together successfully. Thank you for choosing our services and for taking the time to leave your feedback. Gracias por su reseña de 5 estrellas. Agradecemos que comparta su experiencia y nos alegra que el proceso haya resultado exitoso. Gracias por elegir nuestros servicios y por tomarse el tiempo de dejarnos sus comentarios.
Una buena experiencia y todo salio rápido gracias.
By Carmen
Response from Puerto Rico Car Transport· Jun 19, 2026
Thank you for your review. We're glad to hear you had a positive experience and that everything was completed quickly. We appreciate your feedback and thank you for choosing us for your transport needs. Gracias por su comentario. Nos alegra saber que tuvo una experiencia positiva y que todo se realizó rápidamente. Agradecemos su confianza y gracias por elegirnos para sus necesidades de transporte.
Very accommodating, they help you through the whole process and the price was reasonable.
By Christina V.
Response from Puerto Rico Car Transport· Jun 8, 2026
Thank you for taking the time to share your feedback. We’re glad to hear the team was able to guide you clearly through each step of the process and that the pricing felt reasonable for your transport. We appreciate your support and are happy we could assist with your shipment experience.
Excellent customer service, constant communication and professional support. We’re happy that you all helped us twice with our car transportation. We are forever thankful.
By Angel
Response from Puerto Rico Car Transport· Jun 8, 2026
Thank you for your kind words and for trusting us once again to assist with your vehicle transport. We're delighted to hear that you were happy with the customer service, communication, and support provided throughout the process. It means a great deal to know we've earned your trust, and we truly appreciate you taking the time to share your experience. Thank you for choosing us again, and we look forward to helping you in the future.
The service was excellent staring from the pick up of the car at home to the drop off of the vehicle in Puerto Rico . I am very unsatisfied with the female that answered the telephone at your offices to me she was very unprofessional and have a very bad attitude . I believe she needs more training to learn how to treat costumer better. Nevertheless transportation was excellent good timing Driver very respectful and very knowledgeable of his duties.
By Jimmy
Response from Puerto Rico Car Transport· Jun 5, 2026
Thank you for taking the time to share your experience. We’re very glad to hear that your vehicle pickup at home and the delivery in Puerto Rico went smoothly, and that the carrier provided respectful, knowledgeable, and timely service. At the same time, we sincerely apologize for the interaction you had with one of our office representatives. The behavior you described is not the standard we expect from our team, and we understand how frustrating and disappointing that must have been. We take your feedback seriously and will address this internally to ensure better professionalism and customer service going forward. We truly appreciate your honest feedback, as it helps us improve.