The products I tried.....
The products I tried (shampoo, conditioner, toothpaste) were awesome. Support responded quickly! I will definitely order again from them.
By Rae
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
679 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Making healthy, affordable, premium products with no middlemen or retail markup.
Public Goods (publicgoods.com) has 679 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
679 approved reviews, newest moderated first
The products I tried (shampoo, conditioner, toothpaste) were awesome. Support responded quickly! I will definitely order again from them.
By Rae
Iris helped process my product replacement quickly and efficiently. Thank you, Iris.
By KASEY L F.
Your rep was great. Not sure how the issue rose, but she took ownership, did the research and fixed the problem.
By Bruce
Fantastic customer service … even on the weekends.
By Damian W.
I absolutely love public goods! There products are reasonably priced, especially for such quality ingredients and so many organic products. I received a candle that had broken during shipping and they sent out a replacement the same day I spoke with customer support. So happy!
By Samantha
The customer service responded very quickly (within minutes!) and immediately replaced the two bags of shampoo refill that had exploded in shipment. It was the easiest customer service experience I've ever had. They even gave me a choice of replacing the bags or getting a refund. It was pretty hassle free. Thanks!
By Katie
Daniel was fast and went beyond expectations.
By Jackson D.
The costumer service was absolutely impeccable. They had quick response times, were polite, and did not pressure me into anything or complain when I asked for a refund.
By Aidan O.