Public GoodsReviews of publicgoods.com

No pressure. Good items.

Public Goods is a company that takes care of its customers! I usually never have to reach out except to order items. This time I reached out because there was an issue with one of the items I received. Daniel reached out immediately and the issue has been resolved satisfactorily. I will continue to order from Public Goods because I remain a highly satisfied customer!

Tylers response was so fast and effective! So easy!

I signed up for this service in the fall of ‘23, not realizing there was a steep membership fee ($87!) This was my fault for not reading the fine print. I decided to cancel this in April because I was not using their service. I received a refund for the remaining unused time. Last Friday (oct 4), I was billed for membership renewal, despite receiving email confirmation that my membership had been cancelled last April. I was reimbursed for this, but for such a mistake to be made on their ends seems very fishy…

Public Goods signed me up for a paid membership either without my consent or with insufficient visual cues regarding the paid membership (dark pattern). Support is responsive but failed to address the issue unfortunately. Wish the outcome was different. It could have been a positive outcome for both the business and the consumer.

The response was quick. It informed me about a product I loved but couldn’t find on the website anymore.

So nice to reorder my entire purchase because I sent it to the wrong address. Entirely my fault.

Fast response, easy to talk to, and overall very kind and helpful! Good job, Inah!