11/10
Every interaction I've had with their customer service has been downright pleasant. Their products are good, but their customer service is exceptional!
By sans
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
679 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Making healthy, affordable, premium products with no middlemen or retail markup.
Public Goods (publicgoods.com) has 679 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
679 approved reviews, newest moderated first
Every interaction I've had with their customer service has been downright pleasant. Their products are good, but their customer service is exceptional!
By sans
Top notch products, priced well, shipped quickly in sustainable/reusable packaging.
By KenTankerous
Responded extremely quickly, were polite and helpful. Gave precise instructions. Good company, looking forward to my membership. Thank you!
By Nancy D.
I request to cancel membership by emailing to service at publicgoods.com, and they canceled it. They should’ve make automate this process.
By RJ
Great Timely Resolution to my problem. Im Pleased with the service i received
By Rick H.
Prompt and codial response to my request. Always appreciated.
By Elan D.
Terrible, charged membership fee which i didn't subscribe to and wouldn't refund. already submitted complaints to FTC, attorney general, and will use my lawyer thru my employer to get the money back.
By Genrietta
When I said my order hadn't arrived, she immediately checked things out. When she discovered it had left the warehouse but got lost somewhere in between, she asked if I wanted a refund or to reship. I chose the latter and she made it happen immediately.
By Jill K K.