Great customer service
Odette is genuinely nice and cares about your issue getting solved. She follows up thoroughly until everything is right. Great customer service.
By Nicolas J.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
391 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
For over 30 years, PSI has been providing low cost International Student Health Insurance for students studying in the USA.
PSI Health Insurance (psiservice.com) has 391 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 371 reviews with 5 stars · Clear filters
Odette is genuinely nice and cares about your issue getting solved. She follows up thoroughly until everything is right. Great customer service.
By Nicolas J.
Excellent.
By Sakiur R.
I waived the school insurance and saved a lot of money 👍 They also have very patient and detailed one-on-one customer service.
By 艺宸 孙.
Good Experience working with Odette.
By MADUKAR REDDY D.
Good services, thankyou Madesin
By Karthik C.
Thank you for Odette to help me so quickly!
By 영
I would like to express my appreciation for the excellent service I received from your company regarding my insurance plan. Karla assisted me throughout the entire process and demonstrated exceptional professionalism and dedication. She remained on the line with me for an extended period as we worked to find a suitable solution, handled my case with diligence, and ensured consistent follow-up. Her email responses were always prompt and informative. I am very satisfied with the support provided and commend Karla for her outstanding customer service.
By Ndlela, Phumelele Z.
PSI Insurance Company offers excellent service, with 24/7 Chinese customer support available on workdays—an incredibly thoughtful touch.
By Zhenquan X.