Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
283 reviews
Protos SecuritySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Security Services NationwideProtos Security is the premier provider of security guard, off-duty law enforcement services and specialized services, placing our innovative technology and customer-centric approach at the center of our offerings. Why Protos’ Managed Service Model?As a leading provider of differentiated security guarding solutions, Protos Security uses a managed service model approach. This allows us to ensure that our service is top-notch as we can best match a security vendor with your unique needs in mind. Our vendor network staffs well-trained, reliable security officers and ensures a well-managed, well-organized security program.By placing technology and innovation at the center of what we do, we give full transparency, real-time updates and general visibility into your security program. Our client portal and dispatch team are available 24/7/365 to ensure you receive the best service available.Law Enforcement Providing Armed SecurityProtos Security provides off-duty law enforcement with the temperament and experience to effectively work in your locations. Officers can be in full uniform or in plainclothes and can be highly visible or stationed discreetly depending on your specifications. Our officers are trained to manage difficult situations and have powers of arrest. Their presence helps keep your people, facilities and events safe, legal and moving as scheduled.Protos Security has subscribed to the Trustpilot platform to invite honest feedback and gain reviews in a public-facing space.
Protos Security (protossecurity.com) has 283 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 218 reviews with 5 stars · Clear filters
My interactions with the despatch team are always very interesting and helpful each i need their assistance.
By Everest S.
Response from Protos Security· Jun 16, 2026
Thank you for your review of Protos Security!
We have been a part of the Protos team for many years. Protos is organized, professional and responsive. It is always a pleasure working with Protos Security and would highly recommend them. They always take care of their clients as well as their vendor partners. To the entire Protos Security team we thank you for the many years and we look forward to continuing our strong partnership for many more years. Thank you Guard Response Private Security
By CAROLINE
Response from Protos Security· Jun 15, 2026
Thank you for your kind words and for being a valued partner over the years. We truly appreciate your trust, support, and dedication. We look forward to continuing our strong partnership and shared success for many years to come!
Dispatcher, please have them communicated. It becomes time-consuming when you have to explain the same thing you already told the previous dispatcher.
By Eli N.
Response from Protos Security· Jun 11, 2026
Thank you for your feedback and review of Protos Security. We will review this internally.
Satisfactory
By Davidcustomer
Response from Protos Security· Jun 10, 2026
Thank you for your review of Protos Security!
Protos Security has played a significant role in helping our company grow by providing opportunities, support, and access to valuable security contracts. Their partnership has contributed to our continued development and success as a security service provider Thank you 🙏🏽
By God la plus S.
Response from Protos Security· Jun 9, 2026
Thank you for your kind words and partnership. We're proud to support your growth and success, and we look forward to continuing to work together in the future!
Best thing about Protos for me is the knowledge they give to make sure you know your post orders and what amount to expect from different sites. Richard Cueba is always giving me something new to learn about and always trying to help us grow as a company in any way he can from recommending us for assignments to helping us connect with the Protos vendors.
By Sam S.
Response from Protos Security· Jun 8, 2026
Thank you for the great feedback! We're glad to hear that the training, communication, and site information have helped set you up for success. We'll be sure to share your kind words. We appreciate his commitment to supporting our vendors and helping build strong partnerships. Thank you for being part of the Protos Security network!
Good company
By Good
Response from Protos Security· Jun 8, 2026
Thank you for your review! We're glad to hear you had a positive experience with our team. We appreciate your support and look forward to continuing to provide excellent service.
Working with Protos security has been a positive experience,communication is clear,management is professional,payments have been timely.I appreciate the company's commitment to maintaining high security standards and creating a supportive work enviroment.
By customer
Response from Protos Security· Jun 8, 2026
Thank you for your thoughtful review! We're pleased to hear that your experience with Protos Security has been positive. Clear communication, professional management, timely payments, and strong security standards are all priorities for our team. We appreciate your partnership and look forward to continuing to work together.
