Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
283 reviews
Protos SecuritySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Security Services NationwideProtos Security is the premier provider of security guard, off-duty law enforcement services and specialized services, placing our innovative technology and customer-centric approach at the center of our offerings. Why Protos’ Managed Service Model?As a leading provider of differentiated security guarding solutions, Protos Security uses a managed service model approach. This allows us to ensure that our service is top-notch as we can best match a security vendor with your unique needs in mind. Our vendor network staffs well-trained, reliable security officers and ensures a well-managed, well-organized security program.By placing technology and innovation at the center of what we do, we give full transparency, real-time updates and general visibility into your security program. Our client portal and dispatch team are available 24/7/365 to ensure you receive the best service available.Law Enforcement Providing Armed SecurityProtos Security provides off-duty law enforcement with the temperament and experience to effectively work in your locations. Officers can be in full uniform or in plainclothes and can be highly visible or stationed discreetly depending on your specifications. Our officers are trained to manage difficult situations and have powers of arrest. Their presence helps keep your people, facilities and events safe, legal and moving as scheduled.Protos Security has subscribed to the Trustpilot platform to invite honest feedback and gain reviews in a public-facing space.
Protos Security (protossecurity.com) has 283 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 218 reviews with 5 stars · Clear filters
We are very happy with Protos Good expert are helping us to grow our business.
By Gold Star Security G.
Response from Protos Security· Sep 4, 2026
We're glad we've been able to help your business grow, thank you for your review of Protos Security!
Protos Security, is well structure, for better services.
By Gloria O.
Response from Protos Security· Sep 1, 2026
Thank you for your review of Protos Security!
Good Services to company at. the right time without delay. Thanks you.
By Mps
Response from Protos Security· Aug 19, 2026
Thank you for your partnership and your review!
Good services
By customerbovis
Response from Protos Security· Aug 17, 2026
Thank you for your review!
We just love working for the company
By cleveland P.
Response from Protos Security· Aug 17, 2026
We're lucky to have you as a valued vendor partner, thank you for your review!
Today was easy to contact dispatch and be connected to fulfillment team.
By Vendor
Response from Protos Security· Aug 17, 2026
We're glad it was an easy process, thank you for your review!
Excellent Communication. Jon Rozas is very professional. Jennifer Wickham and William Batiz
By Samuel Scott American E.
Response from Protos Security· Aug 14, 2026
We're lucky to have them as members of our team, thank you for your review of Protos Security!
I met with our VRM representative approximately every 60 days for a quarterly review. During this review, we are given performance metrics, what we are doing well, and shown where we are needing improvement, if any. This information is always clear, concise and delivered gracefully, and factually. This is a professional meeting, but a meeting that always feels intimate in the way of a true valued partnership, a true relationship. Often security can feel unappreciated from a public perspective. Never has 3JS Security left with a feeling of being underappreciated or under valued by our Protos family. This doesn't mean there hasn't been times of frustration (rarely) experienced in the nearly 5 years of partnership from either 3JS or Protos as frustration in business is normal and expected at times. However, it's the way Protos handles, listens, accesses, evaluates and reacts to our concerns that is of the most value. That is a truly valued partnership! Our designated site Protos Service Agents,Senior Service Agents and Account Managers are very responsive and place an immense amount of trust in 3JS which means a lot to us. We too trust the Protos service department immensely. Our daily and regular interactions with Protos is extremely positive across all departments. Protos is often and highly recommended by 3JS to other Security Providers looking for strong partnerships within the industry.
By ThreeJS Security, L.
Response from Protos Security· Aug 10, 2026
Thank you, 3JS Security, for such thoughtful feedback and for being a valued Protos partner for nearly five years! We truly appreciate the trust, communication, and commitment you bring to the relationship. We’re proud to have 3JS as part of the Protos network and look forward to continuing to grow our partnership together.
