Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
283 reviews
Protos SecuritySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Security Services NationwideProtos Security is the premier provider of security guard, off-duty law enforcement services and specialized services, placing our innovative technology and customer-centric approach at the center of our offerings. Why Protos’ Managed Service Model?As a leading provider of differentiated security guarding solutions, Protos Security uses a managed service model approach. This allows us to ensure that our service is top-notch as we can best match a security vendor with your unique needs in mind. Our vendor network staffs well-trained, reliable security officers and ensures a well-managed, well-organized security program.By placing technology and innovation at the center of what we do, we give full transparency, real-time updates and general visibility into your security program. Our client portal and dispatch team are available 24/7/365 to ensure you receive the best service available.Law Enforcement Providing Armed SecurityProtos Security provides off-duty law enforcement with the temperament and experience to effectively work in your locations. Officers can be in full uniform or in plainclothes and can be highly visible or stationed discreetly depending on your specifications. Our officers are trained to manage difficult situations and have powers of arrest. Their presence helps keep your people, facilities and events safe, legal and moving as scheduled.Protos Security has subscribed to the Trustpilot platform to invite honest feedback and gain reviews in a public-facing space.
Protos Security (protossecurity.com) has 283 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 218 reviews with 5 stars · Clear filters
The instructions were clear, and Morgan was especially helpful in explaining everything thoroughly. It’s clear that the company is attentive and committed to delivering excellent service, and I’m glad to be a part of the team. I’m looking forward to working together.
By Go G.
Response from Protos Security· Jul 24, 2025
We appreciate your review and welcome you into the Protos Security vendor network!
Regular check-ins to review our performance and opportunities to continue working with us as a vendor. While we have not been able to take advantage, they always provide access to resources and services that would be difficult to obtain independently.
By Valued vendor P.
Response from Protos Security· Jun 24, 2025
We greatly appreciate your partnership and will continue to build out the Protos+ offerings for our vendors!
Working with Protos Security has been a great experience for our team. Communication is clear, expectations are well defined, and payments are always on time. Their platform is organized and easy to use, which makes scheduling and reporting smooth for both management and our guards. They treat their subcontractors with respect and professionalism, and it shows in how they run their operations. Highly recommend partnering with them if you're in the security industry.
By Shad
Response from Protos Security· Jun 24, 2025
Thank you so much for your review! We strive for clear communication and glad the platform helps with scheduling and reporting. We respect and appreciate the work you do!
If you’re looking for a reliable partner to handle the heavy lifting of sourcing and managing quality security contracts, I would highly recommend Protos. Their professionalism, attention to detail, and commitment to client satisfaction set them apart in the security contracting industry.
By Jeremy P.
Response from Protos Security· Jun 24, 2025
We appreciate your feedback and are glad to be in partnership with you!
Amazing company to work with
By Joban T.
Response from Protos Security· Jun 4, 2025
Thank you for your review, we greatly appreciate your feedback!
The presenter was very honest and knowledgeable. Content is very accurate and easy to understand.
By Moussa Z.
Response from Protos Security· May 27, 2025
Thank you for your review, we appreciate your feedback!
Our experience working with Protos Security has been great. They've implemented multiple programs that truly support us as a vendor, and the overall structure has made collaboration smooth and efficient. The support from their team has been consistently solid, responsive, and professional. We look forward to continuing this strong partnership.
By Matrix S.
Response from Protos Security· May 23, 2025
We appreciate your feedback, thanks for your review! There are some exciting new developments coming in our Vendor+ program and we'll continue to support and grow our partnership!
Excellent partner to work with. They understand the security business and the constraints within and are open to new ideas and partnerships
By Vikas S.
Response from Protos Security· May 15, 2025
We appreciate your review and partnership, thank you!
