Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
283 reviews
Protos SecuritySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Security Services NationwideProtos Security is the premier provider of security guard, off-duty law enforcement services and specialized services, placing our innovative technology and customer-centric approach at the center of our offerings. Why Protos’ Managed Service Model?As a leading provider of differentiated security guarding solutions, Protos Security uses a managed service model approach. This allows us to ensure that our service is top-notch as we can best match a security vendor with your unique needs in mind. Our vendor network staffs well-trained, reliable security officers and ensures a well-managed, well-organized security program.By placing technology and innovation at the center of what we do, we give full transparency, real-time updates and general visibility into your security program. Our client portal and dispatch team are available 24/7/365 to ensure you receive the best service available.Law Enforcement Providing Armed SecurityProtos Security provides off-duty law enforcement with the temperament and experience to effectively work in your locations. Officers can be in full uniform or in plainclothes and can be highly visible or stationed discreetly depending on your specifications. Our officers are trained to manage difficult situations and have powers of arrest. Their presence helps keep your people, facilities and events safe, legal and moving as scheduled.Protos Security has subscribed to the Trustpilot platform to invite honest feedback and gain reviews in a public-facing space.
Protos Security (protossecurity.com) has 283 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 218 reviews with 5 stars · Clear filters
Freindly, and very informitive they all made you feel like part of the team.
By Phoenix S.
Response from Protos Security· Jan 29, 2026
Thank you so much for taking the time to share your feedback with us. We truly appreciate the kind words. We’re glad to hear you felt welcomed and supported.
One of the features that stands out to us is Protos' 24-hour dispatch capability, with the ability to speak with a live dispatcher at any time. This gives us reassurance and provides quick resolution to issues as they arise. We also like the mobile app, which allows the guards to clock in and out and track the guard's location in real time.
By customer
Response from Protos Security· Jan 20, 2026
We appreciate your review. Providing round-the-clock dispatch access and reliable mobile tools for real-time tracking is a priority.
It was great connecting with Protos, looking forward to working with you soon
By customer
Response from Protos Security· Jan 20, 2026
We appreciate the connection and look forward to building a strong working relationship.
Great security guards and excellent service!
By Harry
Response from Protos Security· Jan 16, 2026
Thank you for your review of Protos Security!
Everting about the company is the best
By MPS Bob A.
Response from Protos Security· Jan 15, 2026
Thank you for your review!
Protos Security consistently demonstrates a high level of professionalism through their responsiveness, clear communication, and transparency. Their team is accountable, dependable, and proactive in addressing concerns and fulfilling commitments. Protos Security has proven to be a reliable partner with a strong dedication to service excellence.
By Ajmal A.
Response from Protos Security· Jan 12, 2026
Thank you for your feedback and being a valued partner of the Protos Security network!
Everybody’s very polite
By Cis
Response from Protos Security· Jan 12, 2026
Thank you for your review!
Excellent service.
By customer
Response from Protos Security· Jan 12, 2026
Thank you for your review of Protos Security!
