Professionalism
Professionalism, promptness and clear communication
By customer
Response from Protos Security· Mar 16, 2026
Thank you for your review!
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
283 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Security Services NationwideProtos Security is the premier provider of security guard, off-duty law enforcement services and specialized services, placing our innovative technology and customer-centric approach at the center of our offerings. Why Protos’ Managed Service Model?As a leading provider of differentiated security guarding solutions, Protos Security uses a managed service model approach. This allows us to ensure that our service is top-notch as we can best match a security vendor with your unique needs in mind. Our vendor network staffs well-trained, reliable security officers and ensures a well-managed, well-organized security program.By placing technology and innovation at the center of what we do, we give full transparency, real-time updates and general visibility into your security program. Our client portal and dispatch team are available 24/7/365 to ensure you receive the best service available.Law Enforcement Providing Armed SecurityProtos Security provides off-duty law enforcement with the temperament and experience to effectively work in your locations. Officers can be in full uniform or in plainclothes and can be highly visible or stationed discreetly depending on your specifications. Our officers are trained to manage difficult situations and have powers of arrest. Their presence helps keep your people, facilities and events safe, legal and moving as scheduled.Protos Security has subscribed to the Trustpilot platform to invite honest feedback and gain reviews in a public-facing space.
Protos Security (protossecurity.com) has 283 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 218 reviews with 5 stars · Clear filters
Professionalism, promptness and clear communication
By customer
Response from Protos Security· Mar 16, 2026
Thank you for your review!
I customer attention when calling very informative and helpful they give many plenty opportunities thank you
By Total control Security S.
Response from Protos Security· Mar 16, 2026
Thank you for your review of Protos Security!
Dispatch is always quick to answer and always helps me out with any clock in and out issues we have. Their portal is super convenient and easy to navigate. 10/10
By Brandy B.
Response from Protos Security· Mar 16, 2026
We're grateful to have a wonderful dispatch team, thank you for your review of Protos Security!
Love the company
By Washington Pro. S.
Response from Protos Security· Mar 16, 2026
Thank you for your review, we're glad to have you as a valued vendor partner!
The response was a little slow but the result was excellent!
By Tiffaney B.
Response from Protos Security· Mar 16, 2026
Thank you for your feedback of Protos Security!
As a vendor they are always making sure we have the info needed to perform the service.
By Mark
Response from Protos Security· Mar 13, 2026
Thank you for your review!
Great people's to work with
By Deangelo H.
Response from Protos Security· Mar 13, 2026
Thank you for your review of Protos Security!
As the Manager of Operations for a vendor of Protos, I have to say its always a pleasure to work with the Protos team. They take care of my company and we take care of them with white glove treatment.
By SOML Solutions P.
Response from Protos Security· Mar 16, 2026
It's a pleasure to work with you as well, thank you for your review!