Well done as usual!
Well done as usual!
By Richard S.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
414 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Supplement Warehouse! Truthful & Honest Info about supplements such as whey protein & pre workouts.
Protein Factory (proteinfactory.com) has 414 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
414 approved reviews, newest moderated first
Well done as usual!
By Richard S.
Turn around times are way to long
By Walter S.
Response from Protein Factory· Sep 24, 2021
Thanks for the order, we have improved our shipping options to give people better lead times.
Shipping is too slow.
By Randy
Response from Protein Factory· Sep 24, 2021
Hello, you placed an order on the 15th of August and it was delivered on the 21st. It ships for FREE, thus it goes 1st class. From NJ to Arizona it at least 1 week. That is standard transit time. THanks for the order. https://track.shippingeasy.com/?branding_id=8124fcbf-8c0a-4bcb-ab4a-16deaae1d572&carrier_code=usps&order_number=MTcyMTc2%0A&postal_code=85029&tracking_number=9400111298370800846135&_gl=1*ka1s8f*_ga*MTkxMDU0OTI1Mi4xNjMwMTY2OTI2*_ga_N50KSXG9H6*MTYzMjQ0NTEwNi42LjEuMTYzMjQ0NTI5OS41OA..
Excellent customer service and very high quality supplements … I have never had an issue I am a lifetime customer
By Ronald S.
Great customer service. I had a small issue that was quickly taken care of.
By Dave C.
Response from Protein Factory· Sep 23, 2021
Hello. What bag are you missing? Is it another order because on the order you are referencing I only see 1 bag.
I've tried many of the supplements that are sold on this site assuming they are backd by science and research and assumed they would show some benefits, But simialr to other supplement companies of which products I have used I have never seen any benefits
By Boo S.
Response from Protein Factory· Sep 24, 2021
Hello, thanks for the order. I cross referenced your order and that order contained Oatmuscle. I'm not sure what benefits you are expecting to see from Oatmuscle, but this product is from Oats. It's main benefit is supplying the body with carbs and is medium to low GI. It is also high in bet glucans, which helps the immune system. We've been selling Oatmuscle for over 15 years and it is a great seller for us.
I got quick and efficient service.
By Kevin D.
A lot of info, nice selection and easy to use.
By Irishpack