Very efficient.
I would recommend PA without hesitation.
By Joseph K.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
65 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Protectamerica is listed under Home Improvements.
Protectamerica (protectamerica.com) has 65 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
65 approved reviews, newest moderated first
I would recommend PA without hesitation.
By Joseph K.
When I purchased my home, the system was already installed and all I had to do was transfer everything into my name. The process has been very easy and I was even able to add my garage door entry (previously no sensors at that door) at no extra charge. The tech was able to guide me through the process on how to add the new sensors in no time. While this was helpful and easy, I'm really not much of a DIY'er. I would rather have a tech physically come out and do it for me due to my insane busy schedule. Otherwise, I am very happy with the service. Thank you for making it so easy!
By David James B.
I can't say anything bad about this company, they are there when you need them and they work with you about any concerns that you have. its a good feeling to know that nobody has entered your home prior to your arrival, you can't put a price on that. I have highly recommended this company in the past and will continue in the future. Its a must have utility bill now a days that I don't mind paying unlike cable. Everybody should check out their services because I am sure you will like what you see.
By Peter S.
Hey Buddy, I have a Protect America account in two homes and am so pleased with the service I want to pass the experience on to you. I installed it, They service it. And we all live happily ever after. Some really neat monitoring devices are available too.
By Harold M.
Response from Protectamerica· Apr 15, 2014
Dear Harold, We're trilled to hear that you are pleased with the service you've received from Protect America! Thanks for being our valued customer and for recommending our monitoring services to others! It is greatly appreciated! Best regards, Protect America, Inc.
I called to change the billing information on my account and the rep was very helpful and patient with me as I made the changes. Thank you!
By DeDe P.
Response from Protectamerica· Apr 15, 2014
Dear DeDe, Thank you for sharing your experience with Protect America! We tremendously value your safety and your feed back and are glad we could assist you with updates to your account. Thanks for sharing your experience and for being our customer! Kindest regards, Protect America, Inc.
I have had to contact Protect America several times over the past couple of weeks. Both by phone and on the on line chat. I was upgrading my control box and key panel at the time. Everyone I talked to was great. Very knowledgeable and had answers for me in seconds.... not minutes. They instructed me to get everything switched over to the new equipment the first time. It was great to talk to English speaking people!!!!! Thanks!
By Jeff G.
Response from Protectamerica· Apr 15, 2014
Dear Jeff, Thanks for letting us know that you find our staff to be great! Your feedback will allow us to continue to do our best to provide you with great customer service! We're glad to hear that you are satisfied and we appreciate you, your business, and your important feedback. Kindest Regards, Protect America, Inc.
I have been with Protectamerica since May of 2001 and have been very satisfied with my alarm system. I was always afraid of unexpected breakins with me being a single mom with two daughters. Not only did Protectamerica give me a snse of security but it also helped me keep track of teenage daughters coming in going with the system keeping me informed of doors opening and windows opening. Protectamerica is #1 with me; I would recommend them to family and friends.
By Zelmonica M.
Response from Protectamerica· Apr 15, 2014
Dear Zelmonica, We are so pleased to hear that you sleep and can vacation with ease knowing that Protect America is your home security service. Your satisfaction, peace of mind, and feedback will allow Protect America to continue providing the service you've come to expect. Thank you for being our loyal and valued customer for so many years! With Warm regards, Protect America, Inc.
It is a dangerous world we live in and I we have used Protect America for many years and I recommend it to you as a friend.
By William Z.
Response from Protectamerica· Apr 15, 2014
Dear William, On behalf of Protect America, Inc., Thank you for being our loyal and valued customer! We appreciate you sharing valuable feedback with us! Please know that in a world where danger is increasingly on the rise, your peace of mind, safety, and satisfaction matters greatly to Protect America. Kindest regards, Protect America, Inc.