Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
647 reviews
Homebridge (formerly Prospect)Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Homebridge is a leader in home lending. Our experience and expertise enable us to make the mortgage process faster, easier and more understandable for you. We are focused on making your entire experience a positive one; from loan origination through servicing. These Homebridge Reviews allow us to stay honest, and alert to our customers' satisfaction.
Homebridge (formerly Prospect) (prospectmortgagedirect.com) has 647 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 622 reviews with 5 stars · Clear filters
I was thinking of refinancing when Don called and asked if I would like to refinance. It went fast from the beginning to signing. And I'm happy I did. My interest rates are now lower and all the bills are paid off.
By Zachary R.
Vince Petrolle with Prospect Mortgage did an excellent job of staying on top of all aspects of the loan process so we settled on time! Great job! Thank you for taking such wonderful care of my clients.
By Christel M.
Our loan officer was the amazing Rachna Khanna. She made my husband and I feel comfortable and at ease from our very first conversation. Every step was explained to us to where we hardly ever had a question. Rachna was extremely professional and always available. She made our home buying experience quite simple and pleasant. We would highly recommend her to anyone.
By Stephanie B.
I'm new to Florida and recently purchased my first property in Naples. I used Prospect Mortgage on the recommendation of my realtor. My realtor said Prospect Mortgage provided a high level of customer service, is highly competent and she was right. They kept me informed throughout the process and when I had a question they were prompt in returning my call. I am very pleased with both the process and the outcome. Rich
By Richard M.
Our refinance went really smooth without any headaches
By Adelina H.
I just loved working with Hamila & Nini, they were excellent at helping me out refinancing my property. Hamila @ Prospect Mortgage is excellent & knowledgeable individual when it comes to loan, she helped me finding a proper solution. Many Thanks for all her support and help.
By Pejman
Everything was handled in the most professional manner. We will be back with a refi on another property. Kudos.
By Karen K.
Charlie Napolitano made our home buying experience absolutley Painless.Available 24/7. Awake before the chickens, like we say down south. Always available.Even for the small things. Five Star Customer Service.One of the Best !!!
By Daryl Repo Redd J.
