Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
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107 reviews
Pro Sound GearSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Born in 2010, PRO SOUND GEAR an industry leader retailer in Pro Audio, Recording and Music Instruments, and manufacturing of professional audio products that ensure sonic reliability and complete satisfaction for SoundPRO SOUND GEAR has been dedicated to serving musicians with a deep passion for music. Our team consists of musicians, producers, composers, DJs, engineers, and artists who are deeply engaged in Miami’s vibrant music community. We share your enthusiasm for gear and are committed to providing expert assistance to answer all your questions.We are always willing to go the extra mile. We understand the pivotal role gear plays in our customers day to day lives. Never hesitate to contact us with any questions you have about what gear is best for you!Welcome to PRO SOUND GEAR; join the Sound, Knowledge & Passion along with professionals.
Pro Sound Gear (prosoundgear.com) has 107 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
107 approved reviews, newest moderated first
Great deal I got from Pro Sound Gear I bought a Warm Audio B-Stock and they shipped a brand new one instead for the same price, 2 days shipping as well, I ll be switching all my business over here. Thanks.
By Alejandro R.
Response from Pro Sound Gear· Oct 15, 2018
Thanks for the feedback.
I tried to order a Tascam DP-24 SD from ProSoundGear today. The first time I tried to get chat assistance no one would answer even though it said someone was there to assist me. I logged off and tried again later and the chat assistant suggested I join the VIP Club for discount pricing, so I did. The price on the item was not discounted though. After some negotiation he offered $20 off of the $499 price. He said he needed my email address to send an invoice and to wait about 20 minutes. 90 minutes passed and nothing happened, except my computer started malfunctioning. I later scanned with my antivirus software and I noticed 4 messages that indicated it had stopped suspicious activity at the time I was interacting with this guy. I thought the site was probably hacked and had no fault themselves. I came to this site to get some reviews and background on the company. I could hardly believe my eyes when I saw a glowing review from someone with the same name as the chat assistant. This is also the same name as the owner of the company. The odds that the chat assistant, reviewer and company owner all have the same name must be truly astronomical, unless they are the same person. -UPDATE- I noticed that my review was contested by ProSoundGear and they claimed it was fake.They asserted I was a competitor. I have an email receipt for the Tascam DP-24SD I purchased from another seller after getting the runaround from ProSoundGear, (I'm not a competitor.) Pro Sound Gear Inc. dba ProSoundGear.com, Pro Audio Wholesale, and Auto Shipping Solutions Inc.has an enjoined default judgment against it for counterfeit marks. Google "Harman International vs Pro Sound Gear" and you can see for yourself. Thank you Trustpilot for providing a platform for consumers to fight online scammers.
By Michael
Response from Pro Sound Gear· Nov 2, 2018
Hello Michael, Please see my name is Rene, I am the CEO at ProSoundGear.com, I can't find your name or email or any record of you in our system but I am happy to talk about it, still don't know what happened but send me an email, I ll be open to talk, here is my email [email protected]
I have complete confidence that if any kind of issue ever arises with a Prosoundgear order, I needn't worry, because I aways have immediate access to all of the company's managers, all the way up to the CEO.
By Paolo U.
Response from Pro Sound Gear· Jun 12, 2018
Thanks for your feedback
