Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
411 reviews
ProseSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Prose is a direct-to-consumer beauty-tech brand known for creating custom, made-to-order hair and skin care products tailored to each customer’s unique beauty needs. Marrying a technology-driven approach with an apothecary-style concept allows Prose products to be fresh, feature high-quality natural ingredients, and reduce waste while ensuring quality. As a Public Benefit Corporation and Certified B Corporation, Prose is committed to sustainability and transparency, delivering products you can trust.
Prose (prose.com) has 411 customer reviews on The Fair Hearing, with an average rating of 3.3 out of 5.
411 approved reviews, newest moderated first
Loce my new products!’
By Diana
Response from Prose· Oct 21, 2026
Thank you so much for sharing your experience! We're so happy to hear you're enjoying Prose. Your feedback means so much to us, and we're grateful to be part of your routine! The Prose Team
I love my shampoo and conditioner. I have been using this for about a year now and so glad I found it. I use to try different ones and nothing helped with my frizzy hair. Highly recommend prose
By Amy
Response from Prose· Oct 21, 2026
Thank you so much for sharing your experience! We're so happy to hear you're enjoying Prose. Your feedback means so much to us, and we're grateful to be part of your routine. The Prose Team
I had moved to New England from the South. The climate and the hard water was wreaking havoc on my hair. Since using Prose, my hair is so shiny and much healthier. People have actually asked what I use. I always highly recommend.
By Betsy B.
Response from Prose· Oct 21, 2026
Thank you so much for sharing your experience! We're so happy to hear you're enjoying Prose. Your feedback means so much to us, and we're grateful to be part of your routine. The Prose Team
The high quality of products, as well as wonderful customer service.
By Melissa R.
Response from Prose· Oct 21, 2026
Thank you so much for sharing your experience! We're so happy to hear you're enjoying Prose. Your feedback means so much to us, and we're grateful to be part of your routine. The Prose Team
I have been using Prose for about 8 years and I love it .
By customer
Response from Prose· Oct 21, 2026
Thank you so much for sharing your experience! We're so happy to hear you're enjoying Prose. Your feedback means so much to us, and we're grateful to be part of your routine. The Prose Team
I have loved your shampoo, conditioner and curling cream. I love the flexibility of auto-ship. I have referred several of my friends to you as well. We travel for long periods of time and to get three bottles quarterly instead of one bottle monthly is very convenient for us. And the ability to easily pause and unpause my subscription is very helpful.
By Lori and J.
Response from Prose· Oct 21, 2026
Thank you so much for sharing your experience! We're so happy to hear you're enjoying Prose. Your feedback means so much to us, and we're grateful to be part of your routine. The Prose Team
Excellent customer service with genuine concern. The shampoo is very nice.
By Mirna N.
Response from Prose· Oct 21, 2026
Thank you so much for sharing your experience! We're so happy to hear you're enjoying Prose. Your feedback means so much to us, and we're grateful to be part of your routine. The Prose Team
I love the products. My hair feels great and smells good. My hair loss has been minimal since starting the products.
By Margaret Y.
Response from Prose· Oct 21, 2026
Thank you so much for sharing your experience! We're so happy to hear you're enjoying Prose. Your feedback means so much to us, and we're grateful to be part of your routine. The Prose Team
