The fabric and the speeds production of…
The fabric and the speeds production of the well fitting shirt
By Kay A.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
662 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Consistently the highest rated custom shirtmaker. Easy custom sizing. Phenomenal customer service. Renowned quality. Two week delivery. Perfect fit guaranteed.
Proper Cloth (propercloth.com) has 662 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
662 approved reviews, newest moderated first
The fabric and the speeds production of the well fitting shirt
By Kay A.
Always pleasant to speak with, like they really want to help.
By Ed F.
So I got a suit and a shirt from them, and my experience is a bit complicated. First off the shirt came out pretty good, and I ended up keeping it as is, without doing a refitting. The shirt was pretty nice, and decent quality. My main issue is with the suit. The first fitting, the agent was very nice and polite. I was very happy with his service. The suit itself did not come out fitting me perfectly, although for a first fitting it was pretty good. So I went for a second fitting, and they remade the jacket and fix up the pants. But, what really bothered me was the agent. She was very patronising and demeaning, and she didn't really understand what I wanted. She ended up taking in the pants too much, and the jacket didn't either come out too great. So I'm stuck with a thirteen hundred dollar suit that doesn't fit too well. And I have no patience going back to fix these issues, only to be met by some patronising agent.
By Guy
Love the custom measurements
By Colin H.
Website offers good choices and info about styles and fabrics. Fit is awesome. Good customer service to answer questions. Great shirt.
By RJP
This is one of the best companies. Quality is at least as good as Brooks Brothers and usually better than JCrew.
By CS
This is honestly one of the best, if not the best, internet clothing companies out there. I bought two made-to-measure shirt that didn’t fit well at first. Remakes were processed for both after receiving sizing advice and they fit very well now. The process involved in remaking, new item shipping, and sending back the original shirts was very smooth.
By Brian C.
Exceptional customer service and shirt quality. Arrives quick, incredible fabrics, simple process.
By S C.