Great quality, good communication.
I was pleasantly surprised by the quality of the garments and the pre purchase communication regarding said garments.
By Michelangelo F.
Wednesday, November 4, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
662 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Consistently the highest rated custom shirtmaker. Easy custom sizing. Phenomenal customer service. Renowned quality. Two week delivery. Perfect fit guaranteed.
Proper Cloth (propercloth.com) has 662 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
662 approved reviews, newest moderated first
I was pleasantly surprised by the quality of the garments and the pre purchase communication regarding said garments.
By Michelangelo F.
Excellent shopping experience. Love the quality, look, feel, and fit of the shirt I purchased
By Jeffrey L.
This is a very reputable company. Proper Cloth goes out of its way to ensure top-quality fit and fabric. Their website is very detailed and helps ensure the fit and fabric selection meet your requirements. The store is staffed with friendly and knowledgeable people who take the time to be helpful.
By Brian O.
The Studio visit to get measured was a pleasure. The clothing styles and fabric options were great! The clothes arrived quickly and fit perfectly! Sincerely appreciated!
By Stephen
Everything with the buying experience works well. Good garments from good materials. Excellent construction of garments. Customer has to make sure that they keep their measurements up to date.
By Charlie S.
Overall experience for a first time buyer was great. Enjoying my new shirt and will be purchasing more items in the future.
By Luis
The custom sizing is abysmal - I can order the same measurements in two different fabrics, and one will be 1" wider or longer than the other. This is after following their washing/drying recommendations precisely. I've returned several shirts, and every time they have confirmed the shirt was outside their accepted tolerances for measuring. If you're going to order from them, be prepared to order two shirts for each new fabric. If another store comes on the scene that has as much customization and as many fabric options for shirts, I will likely stop buying from Proper Cloth. I'm certainly going to look elsewhere for pants and jackets.
By John
One of the best tailored premium shirt experience in the market, outstanding fabrics and fit, great customer service and care. Had to do a refit and it worked seamlessly. I have 5 shirts, my favorites.
By Hesham O.