I very appreciate customer service
I very appreciate customer service. Quick feedback and solution! And of course - best bikes :)
By Boris B.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
345 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Custom Handcrafted Mountain Bikes
PROPAIN Bicycles (propain-bikes.com) has 345 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 266 reviews with 5 stars · Clear filters
I very appreciate customer service. Quick feedback and solution! And of course - best bikes :)
By Boris B.
Ein Aufkleber an meinem Bike begann sich etwas zu lösen. Wurde von Propain umgehend mit Ersatz vesorgt. Das ganze natürlich kostenlos. Immer weiter so!
By Chris
Super Bikes Super Service Schnelle Holfe Mega kulant Werde in Zukunft alle bikes hier kaufen Danke
By Terry N.
Ekano 2 AL Top Bike Top Service
By Daniel S.
delivery on time, magnificent and compliant bike, super responsive after-sales service, nothing short of happiness.
By Gnis H.
I am very satisfied with the after-sales service, the whole team helps to solve the problem in a very fast time - long may it continue !!! :)
By Szymon R.
Topppp consigliato!!! La garanzia funziona da dio!!! Forcella manda a cosmic sports (la loro officina per formula) e tornata in meno di 2 settimane revisionata!!! Inoltre 0 spese tutto rimborsato veramente top, unica cosa un po' scomodo il nuovo modo di comunicare con propain stessa
By Francesco
I do have more experience with Propain support, lets just focus on the very last one. I did requested service steps to check the PROPAIN hub. I got a very detailed reply within few hours.
By Roman Š.