Good outcome
It took a little while to get the contract right, which made me nervous about whether or not everything would go as planned. But our service was great. Drivers were friendly. And the buses were nice looking and very clean.
By customer
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
52 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Prompt Charters offers Charter bus rentals, School bus rentals, Limo and Mini bus rentals Services in New York, Las Vegas, Boston, Los Angeles, Washington DC, San Francisco, Boston and Chicago
Prompt Charters (promptcharters.com) has 52 customer reviews on The Fair Hearing, with an average rating of 2.8 out of 5.
Showing 3 reviews with 4 stars · Clear filters
It took a little while to get the contract right, which made me nervous about whether or not everything would go as planned. But our service was great. Drivers were friendly. And the buses were nice looking and very clean.
By customer
I would give five stars, but it was difficult to get a response when we were inquiring about the service. We had to give a credit card with the contract - THEN - they said they would check availability (I thought the contract and credit card were securing the service). The other thing is the cost was very high, but by the point we found out that they did have availability, we were running out of time.
By Glenda
Have been using them for a few years now.
By Clarissa