Dana was very friendly and…
Dana was very friendly and knowledgeable. I appreciated all of my questions being answered so I could understand.
By Deanna P.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
252 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ProMerchant offers credit card processing solutions and merchant accounts to businesses of all sizes. We are payment processing experts and offer two money saving transparent pricing plans for merchants to choose from.
ProMerchant (promerchant.com) has 252 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
252 approved reviews, newest moderated first
Dana was very friendly and knowledgeable. I appreciated all of my questions being answered so I could understand.
By Deanna P.
Dana was an amazing help, she answered all of my questions and was very patient walking me through the application process. When I wanted a bit more time to research, she didn't pressure me into a sale and called me back promptly when I left a message.
By Austin M.
Jeremy Pozner was great! He is courteous, knowledgeable and very professional. Always communicated right away and answered all of our questions. Great employee and company. Very Happy!!!!
By Adriana D.
Sheena was great she is very knowledgeable and was able to answer all my questions.
By Ezavelli L.
Dana was absolutely incredible, very knowledgeable, very helpful, and very sweet. It was a great experience A+++++.
By Vammi Plumbing I.
Dana Brand is an absolutely amazing person here. She walked me through everything and I feel very confident now in my switch to using this company.
By Jeremy G.
At first I wasn’t sure about pro merchant service and how reliable their service would be but after few research online and the help I had from Dana Brand over the phone I was convinced to enroll for their service,I had very good enrolling experience and I would recommend to anyone specially when you start your business .
By Maltin F.
This company has given me great customer service, I'd like to highlight Mr. Jeremy Pozner, He is very helpful when I have questions and also patient. I appreciate working with him and so far the company has been available to help me with any issues I come across with. Highly recommended.
By Brenda C.