ProjectmontessoriReviews of projectmontessori.com

Purchased gifts Nov.26 as a Chanukah present. It’s now Dec 21, the holiday is over, and the gift was never received. Shipping shows it’s in LA, where it’s been since Dec. 13. Project Montessori will not answer my calls or emails about delivery. They have ignored 11 emails to find out where the gift is. Never experience such HORRIBLE customer service.

Quality of products, educational opportunities of toys. I did receive a duplicate item and was missing an item from my current order. I have emailed customer service about this.

I would give the company no stars at all. It said 6-10 business days for delivery. I ordered on 23 November and am still waiting. I have chased the company who have stopped replying. I have tried to chase Yodel the local courier but it is impossible to speak to a human being. I would strongly suggest that you do not attempt to buy from this company

Everything has been wonderful and with ease. We are still awaiting one Christmas package at this point but all others have been delivered.

Good customer service!

Updated Review 12/27/25 It took 23 days to receive the order of a wooden musical instrument set for my granddaughter for Christmas. I placed the order 12/1/25 and it arrived 12/24/25, too late to be a part of our Christmas gift exchange out of state. On 12/20/25, being very disappointed, I wrote a review giving the company a one star rating. However today, 12/27/25, I changed that rating to 3 stars simply because they have prompt, empathetic customer service dedicated to resolving issues. I found their focus to be on their customer's satisfaction and continued patronage. I will order from them again as I am pleased with the quality of the wooden instrument set I purchased, BUT I will plan my next purchase a month in advance, haha. Lori Ann Thompson Laurens, SC, USA

Upon my daughter's recommendation, I ordered the Culinary Wooden Blocks, along with a drawstring bag, on November 10 for my granddaughter for Christmas. Within a week, the bag came. It's December 19, and I'm still waiting on the blocks. I knew I was in trouble when I saw tracking from China, and then received an email on November 28 from USPS, telling me there was a "delivery exception," and the package would not be delivered due to insufficient postage. I contacted the company, including the tracking number from USPS so they could verify my claim, but my pleas fell on deaf ears until I reached out about the order to Shopify. Within 2 days, I was given a 50% refund and was told I could "keep the item." WHAT ITEM? IT WAS NEVER DELIVERED! So then a replacement was shipped on December 12, and it's been held up in Chicago clearing customs and awaiting shipping in the US, and I fear I won't have it for Christmas. In the meantime, I ordered something from Amazon, and if the second shipment shows up at my house after Christmas, I will send it back and ask for the rest of my money back, which I would hopefully get back before 2027! Terrible customer service, terrible business model. Can't believe doing business this way could in any way be profitable!!

I had no idea from the website that this was a company exporting from China. The contact telephone number is American but only seems to take voice mail messages. It took a few weeks for the toys I ordered to arrive and for what they cost the quality is poor. They were nearly £25 each and I would say the sort of thing I would expect to buy in a market for perhaps a quarter of that at most. Not what I expected nd not what I would be prepared to gift my nephews at Christmas so have gone shopping and bought more.