Canceled my order without reason
Canceled my order without reason. Only upon enquiring was I told that they made a 'mistake" about the price (raised it). No pro(fessionalism) in the Proflix name.
By nsumir
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
79 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ProFlixSales has been providing the digital media market with Hardware and Software tools since 2006. We offer aggressive pricing and unsurpassed service. With online chat and telephone support we are always happy to help you.
ProFlix (proflixsales.com) has 79 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
79 approved reviews, newest moderated first
Canceled my order without reason. Only upon enquiring was I told that they made a 'mistake" about the price (raised it). No pro(fessionalism) in the Proflix name.
By nsumir
Legit, great online store. Called up to inquire about a BMPCC 4K and had a wonderful conversation with a sales man. And you know what? He gave me an honest answer about getting this rare camera and than got me one earlier than expect. 5 star service all around. I love this store!!
By Drew G.
Bought my Black Magic Portable Cinema Camera 4K from these folks. This camera has a fairly elusive reputation and is commonly out of stock in most places. The employees were personable and honest with the information and were quick to get my camera to me. The transparency and customer service of places like B&H pale in comparison to a passionate shop like this one.
By joey fatone (from the backstreet B.
People who really seem to care! I ordered an item that was released in limited quantity by the manufacturer. ProFlix reached out to me in an email to re-confirm the estimated delivery time of my item, then beat it by 3 weeks. Will def shop there again!
By Norman N.
Response from ProFlix· Oct 30, 2019
Thank you for your vote of confidence.
My equipment was back ordered for a few weeks. I got frequent updates on the status of my camera and when it became available, I received the equipment in two days! The customer service is outstanding! I definitely will be a repeat customer!
By Bebe
No pressure quality sales and support. Turned me into a repeat customer.
By Pete S.
I found Profilxsales doing a web search for some production equipment, I made contact and got great service, pro actively recommending the best products at the best price for what I was looking for. Payment and Delivery as promised and expected.
By Mauricio Ivan M.
They went th extra mile to get equipment out the door in a pinch. The followed up to ensure everything was in and on time. Their customer service is top notice and I would highly recommend them to anyone! I absolutley zero complaints about these guys. Thank you!!!!
By Michael D.