Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,802 reviews
Private MD LabsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Private MD Lab Services offers direct to the public medical lab tests online, General Wellness, Hormone tests, STD tests and various other lab testing are available through us without having an order from your physician. These are the same clinical lab...
Private MD Labs (privatemdlabs.com) has 2,802 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 114 reviews with 4 stars · Clear filters
I can easily select and add different testing markers
By Rodney L.
Response from Private MD Labs· May 30, 2026
Rodney, we are glad to hear the site made it easy to select and customize the testing markers you needed. Since you left us just shy of five stars, we would love to know what could have made the experience even better next time. Feel free to reach out at [email protected] if you would like to share more.
Works great got my blood work fast only thing would be I rather get it all at once than bit by bit
By Angel V.
Response from Private MD Labs· May 28, 2026
Hi Angel, Thank you for the feedback, glad to hear the process was fast and that you received your results quickly. We understand preferring to receive everything at once. The reason results are released individually is so you can begin reviewing completed markers immediately, sometimes as soon as 24 hours after your draw, rather than waiting for the slowest component of the panel to finish. Different tests often use different processing methodologies and, in some cases, are sent to different lab facilities entirely. Because of that, not all results finalize at the same time. If we held everything until the full report was complete, many customers would end up waiting significantly longer to see any results at all. Appreciate you sharing the perspective, it’s helpful feedback. If that explanation helps clarify the experience and you felt the overall process deserved it, we’d really appreciate you considering updating your review. It genuinely helps our team.
Good bloodwork
By Milk J.
Response from Private MD Labs· May 17, 2026
Milk Juice, glad to hear the bloodwork experience was a good one. We will happily take the 4 stars, but we would love to know what it would take to earn that fifth star next time - feel free to reach out at [email protected] so we can learn more.
Results came in all on time. My appointment was for 2:00pm and I wasn't seen until 2:45, but other than that everything went smoothly. Everything was very affordable as well
By TheVHam
Response from Private MD Labs· May 3, 2026
TheVHam, glad to hear your results arrived on time and that the process felt smooth overall. The 45-minute wait past your 2:00 appointment is not the experience we want for our customers, and we appreciate you calling that out. If you're open to it, please reach out to [email protected] so we can look into that visit - and let us know what it would take to earn that fifth star next time.
I always a streamlined process. 4 stars because I wish e2 sensitive was faster than 10 days.
By Nick C.
Response from Private MD Labs· May 3, 2026
Thank you for your feedback and for highlighting the consistently streamlined experience. We truly appreciate it. We understand your concern about the Estradiol (E2) Sensitive turnaround time. The 10-day ETA we provide is a conservative estimate to account for the complexity of the test and ensure accuracy, though results are often delivered sooner, sometimes within the full 10-day time-frame. We always aim to complete reports as quickly as possible without compromising quality. Your input is valuable, and we’re continuously working to improve turnaround times. We hope to earn that fifth star on your next experience!
this helped me to get some blood tests i really needed, without having to book aseparate dr appoinment to do so. please note, because you used private md, check their communications with you. they send you a code which you use to sign in at your lab. i was trying to sign in at the lab as usual but you need to use the code!!! your appt won't even register without it. using private md both helped order the tests and once signed in made the apptmoint time accurate. there was no waiting after signing in for the agreed upon appt time.
By Putu
Response from Private MD Labs· Apr 26, 2026
Putu, glad to hear Private MD Labs helped you get the blood tests you needed without the extra doctor appointment, and that once you were checked in, your lab visit ran on time. We also appreciate you pointing out the sign-in code requirement, since that kind of detail can make a big difference for other customers. If there is anything about the process we could improve to earn that fifth star, feel free to reach out to us at [email protected].
I have been using PrivateMD labs for 11 years and it makes it easy to monitor my own health. I have all those years of trends to look back on to catch trends that may need adjusting or monitoring. My only complaint is that it now takes much longer to get results back than it used to. Usually a week or so for results when it previously would only be 1-3 days. I think this started when the switch to Quest labs was started. Other than that I would give 5 stars and will continue to use PrivateMD Labs to monitor my health.
By Brad
Response from Private MD Labs· Apr 26, 2026
Brad, we really appreciate you sticking with Private MD Labs for 11 years and using the platform to stay on top of your health trends. We're glad the service has been valuable, and we hear you on the longer turnaround times for results. If you're open to it, send us a note at [email protected] - we'd be glad to look into the delays, and we'd love to know what it would take to earn that fifth star.
I Had an appointment booked at a lab nearby my house. When it was the day of the appointment I went to the lab only to find out the lab I had booked had closed two weeks prior. I was able to re-book my appointment to a different lab, but a couple weeks later. My scheduled appointment at the new lab went by fine, I signed in, and was seen rather quickly. I was in and out. So overall I had a good experience.
By Francisco R.
Response from Private MD Labs· Apr 21, 2026
Francisco, we are glad the visit at the new lab went smoothly, but the closed location and rebooking delay should not have happened. We would love the chance to look into why that lab was still showing as available - please reach out to us at [email protected]. And if there is anything that would have made this a 5-star experience, we would love to hear that too.
