Started out with good support on their…
Started out with good support on their discord, but when I ran into a server-halting bug (a commonality with the beginner plan). I was simply met with silence, so I was forced to stop the service because my filesystem was broken and there was no support for my problem.
By Carter S.
Response from Prism Host· Feb 20, 2024
Hey! We're sorry that you feel that way. We reached out several times in an attempt to resolve this issue you were having without any reply back. We also offered to swap you over to a VPS free of charge for the first month due to the issues you were having with NodeJS on our web hosting plan. Regards, Prism Host Customer Success Team