Absurd!
I received a smaller sandal than I ordered, I had bought one before and I repeated the order with a different color. I contacted James S from the Customer Service Representative and he only responded twice. I sent the order numbers and the photo of the brown sandal I received, I proved that I received the wrong sandal with photos and order number, there were a total of 10 emails and only the first two were answered. From the email I sent proving they sent it wrong, Mr James S from the Customer Service Representative never got back to me and I lost almost $300. A lack of respect for the customer, absurd. I will also make a complaint on google or anywhere else I can, that way Mr James will have more respect for his customers.
By Danilo C.